Seasonal Guest Service Ambassador

8 hours ago


Louisville, Kentucky, United States Churchill Downs Racetrack Full time

Job Summary:

At Churchill Downs Racetrack, we are seeking a dynamic and energetic Guest Service Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to all guests visiting our facility.

Key Responsibilities:

  • Provide high-quality customer service to guests, ensuring a positive experience at Churchill Downs Racetrack.
  • Assist guests with inquiries and resolve any issues in a professional and courteous manner.
  • Work collaboratively with other team members to ensure seamless execution of events and activities.
  • Maintain a clean and safe environment, adhering to all health and safety protocols.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Strong problem-solving skills and ability to think critically.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.


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