Hotel Operations Manager

5 days ago


Omaha, Nebraska, United States Home Towne Lodge Full time
Job Summary

We are seeking a highly experienced and results-driven General Manager to lead our hotel, Home Towne Lodge, and team. The ideal candidate will have a proven track record in hotel and hospitality management, a passion for delivering exceptional customer service, and the ability to manage a property, supervise staff, and maintain a positive work environment.

Key Responsibilities:

  • Manage all aspects of the hotel, including customer service, room control, and financial performance.
  • Supervise a team of housekeepers, front desk staff, an assistant manager, and maintenance to ensure seamless operations and maintain high standards of quality and presentation.
  • Conduct regular room walk-throughs to monitor the hotel's cleanliness, organization, and overall appearance.
  • Implement and maintain hotel policies, procedures, and standards to ensure compliance with company and regulatory requirements.
  • Develop and maintain positive relationships with guests, ensuring they receive excellent service and are satisfied with their experience.
  • Manage room inventory and ordering processes to ensure adequate stock levels and minimize waste.
  • Assist with employee recruitment, training, and development to build a strong, motivated team.
  • Maintain accurate records and reports to track sales, inventory, and labor costs.
  • Work with 3rd party booking sites to increase visibility and revenue.
  • Monitor and address any issues related to customer complaints, employee performance, or hotel operations.

Requirements:

  • Proven experience in hotel management.
  • Strong background in customer service and hospitality.
  • Ability to manage and supervise a team of hotel staff, including assistant managers.
  • Experience with cash handling and POS systems.
  • Knowledge of inventory control and management procedures.
  • Excellent communication and leadership skills.
  • Ability to provide help and support to employees as needed.
  • Familiarity with hotel management software and systems.
  • High school diploma or equivalent required; bachelor's degree in hospitality, business administration, or a related field preferred.

Work Environment:

  • Full-time position.
  • Pay: $50,000.00 - $65,000.00 per year.
  • Driver's License (Preferred).
  • Ability to commute to Omaha, NE.
  • Ability to relocate with an employer-provided relocation package.


  • Omaha, Nebraska, United States AMS Franchise Solutions Full time

    Job SummaryThe Executive Hotel Manager provides strategic leadership and management in all property operations, including staffing, budgeting, forecasting, profit and loss responsibilities, sales and marketing, guest services, and facilities management. They foster a positive work environment, exceptional guest service, superior room cleanliness, and enforce...


  • Omaha, Nebraska, United States Hotel Full time

    Job OverviewThe role of the Assistant Operations Manager is crucial in ensuring the smooth functioning of our establishment.Key ResponsibilitiesOversee front desk operations to guarantee exceptional guest experiences.Assist in managing sales initiatives to enhance revenue.Collaborate with various departments to streamline operations.Support the management...

  • Group Sales Manager

    1 month ago


    Omaha, Nebraska, United States DoubleTree by Hilton Hotel Omaha Downtown Full time

    The Doubletree by Hilton Omaha Downtown is building a team of top performers. Our coveted Hilton/Doubletree Brand hotel is under brand new ownership & management. We are looking for talented hospitality professionals to manage our 414 guestrooms, 30,500 square feet of meeting space including an Executive Meeting Center. We offer medical, dental & vision...


  • Omaha, Nebraska, United States The Capitol District Marriott Full time

    Job OverviewOBJECTIVE OF THE ROLEEnsure accurate balancing of daily financial transactions related to guest accommodations, dining services, and event spaces. Efficiently post and reconcile charges while preparing necessary financial reports for management.KEY RESPONSIBILITIESFacilitate guest check-ins and check-outs with professionalism.Compile daily...


  • Omaha, Nebraska, United States Remington Hotels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Remington Hotels. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer...


  • Omaha, Nebraska, United States The Capitol District Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Rooms Division Manager to join our team at The Capitol District Marriott. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Rooms Division, ensuring that our guests receive exceptional service and that our hotel meets the highest standards...


  • Omaha, Nebraska, United States The Capitol District Marriott Full time

    Job SummaryWe are seeking a highly experienced and skilled Director of Rooms Operations to join our team at The Capitol District Marriott. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Rooms Division, ensuring that our guests receive exceptional service and that our hotel meets the highest...

  • General Manager

    2 months ago


    Omaha, Nebraska, United States AMS Franchise Solutions Full time

    The Hotel Deco, a unique, independent brand hotel ideally situated in downtown Omaha, is proudly managed by Providence Hospitality Partners, based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to...

  • Security Officer

    4 weeks ago


    Omaha, Nebraska, United States DoubleTree by Hilton Hotel Omaha Downtown Full time

    This is a part time position, Friday and Saturday overnights. The Security Agent protects hotel guests, employees, and property. Hotel security typically works directly on the hotel property, patrolling the grounds, monitoring security cameras, assisting guests, transporting guests using Hotel Shuttle, or completing shift and incident reports. This position...


  • Omaha, Nebraska, United States Hilton Omaha Full time

    This is an exciting opportunity to join our brand new restaurant Nick's Quorum, is looking for General Restaurant Manager We are looking for an experienced leader with knowledge of fine dining operations and a strong hospitality background. General Manager's focus will be the evening dinner and private dining experience. Inspired by the city's historical...

  • Operations Manager

    2 months ago


    Omaha, Nebraska, United States Graphic Packaging International, Inc. Full time

    The Operations Manager is responsible for planning, directing and managing a manufacturing value stream from printing through finishing of approximately $100M or more in sales to achieve operating goals and objectives consistent with plant and division objectives. The Operations Manager directs the safe manufacture of products through the value stream at the...


  • Omaha, Nebraska, United States SONIC Drive-In - W. Maple Rd. Full time

    Job DescriptionAs a Restaurant Operations Manager at SONIC Drive-In - W. Maple Rd., you will play a crucial role in ensuring the smooth operation of our drive-in restaurant. You will assist the General Manager in overseeing daily activities, training and supporting employees, and maintaining high standards of quality, cleanliness, and customer service.Key...


  • Omaha, Nebraska, United States Pacific Life Full time

    About the RolePacific Life is seeking a highly skilled Strategic Operations Analyst to join our Operations Strategic Initiatives team. As a key member of our team, you will be responsible for leading and managing various operations projects, as well as divisional and enterprise projects that impact operations.Key ResponsibilitiesLead and manage multiple...


  • Omaha, Nebraska, United States Budget Rent a Car Full time

    Job OverviewWe are seeking multiple Assistant Operations Managers to support our rental service operations. These roles will work closely with our Shift and Department Managers to ensure smooth daily operations. Ideal candidates should be prepared for career advancement into positions such as Location Manager or Shift Manager.What We Offer:Comprehensive...


  • Omaha, Nebraska, United States Gecko Hospitality Full time

    Restaurant General ManagerAbout the Role:We are seeking a highly skilled and experienced Restaurant General Manager to lead our team at Gecko Hospitality. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving business growth.Key...


  • Omaha, Nebraska, United States Sun Tan City - JB and Associates Full time

    Job OverviewThe Salon Operations Manager plays a pivotal role in ensuring the success of Sun Tan City by leading a dedicated team to deliver an exceptional client experience. This position involves overseeing the daily operations of the salon, making strategic staffing decisions, and maintaining high standards of service quality.Key Responsibilities:Guide...


  • Omaha, Nebraska, United States Sun Tan City Full time

    Benefits: Comprehensive dental coverage Discounts for employees Flexible working hours Health insurance options Career advancement opportunities Training and development programs Company Overview Sun Tan City is a prominent family-owned tanning salon chain in the United States, operating numerous locations across various states. As part of the Glow...


  • Omaha, Nebraska, United States Budget Rent a Car Full time

    Job OverviewWe are seeking multiple Assistant Operations Managers to support our rental services. These roles will assist in the daily management of our operations, ensuring a seamless experience for our customers.Key Responsibilities:Support the management team in overseeing the daily functions of rental operations.Ensure efficient operation of various...


  • Omaha, Nebraska, United States Sun Tan City Full time

    Benefits: Dental coverage Employee discounts on services Flexible work hours Health coverage Opportunities for career growth Training and development programs Company Overview Sun Tan City stands as a prominent family-owned tanning salon chain, boasting numerous locations across multiple states. As a key member of the Glow Brands family, which...


  • Omaha, Nebraska, United States CCW, LLC Full time

    About the Role:HuHot Mongolian Grill, a leading Asian stir-fry concept, is seeking an experienced and high-energy Restaurant Operations Manager to join our leadership team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest experiences, and driving business...