Residential Operations Manager

7 days ago


Richmond, Virginia, United States Peak Living Full time

Peak Living Community Director Opportunity

Peak Living is seeking a qualified Community Director to support and assist in all aspects of community operations at Overlook at Brook Run.

With a focus on fostering high-quality teams and empowering employees, Peak Living is committed to delivering exceptional resident experiences and driving business growth.

Key Responsibilities:

  • Supervise and mentor a team of community associates to ensure exceptional customer service and leasing standards.
  • Ensure compliance with regulatory requirements and company policies.
  • Develop and implement effective marketing strategies to drive occupancy and revenue growth.
  • Manage lease agreements, renewal paperwork, and resident files.
  • Analyze financial data and identify areas for improvement to optimize budgeted occupancy, collections, and expenses.
  • Lead resident activities and loyalty programs to foster a sense of community.
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency.

Qualifications:

  • 3+ years of experience in residential operations or a related field.
  • High school diploma required; college education preferred.
  • CAM or ARM certification preferred.
  • HCCP designation preferred for LIHTC.
  • COS designation preferred for Section 8.
  • Valid driver's license.

Benefits of Joining Peak Living:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.
  • Access to cutting-edge technology and tools.
  • Employee assistance program and wellness initiatives.


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