Customer Service Manager

5 days ago


Durham, North Carolina, United States Gap Inc. Full time
About Old Navy

We're a dynamic retailer that's all about creating an amazing shopping experience for our customers. Our stores are fast-paced environments where our employees can be themselves and thrive.

">The Position

We're seeking a Lead to join our team. As a Lead, you'll play a key role in driving sales and service. You'll also mentor your colleagues and help them develop their skills.

">Your Key Responsibilities
  1. Drive Sales and Service
  2. Mentor Your Colleagues
  3. Enhance Customer Experience
  4. Manage Store Operations
  5. Support the Management Team
Requirements
  • 6+ months of retail experience
  • Strong communication skills
  • Customer-focused mindset
  • Able to work a flexible schedule
  • Familiarity with retail technology
About Our Benefits
  • Competitive salary: $45,000 - $60,000 per year
  • 50% merchandise discount at Gap Inc. brands
  • Paid time off and holidays
  • 401(k) plan with company matching
  • Employee stock purchase plan
  • Medical, dental, vision, and life insurance
About Us

We're Gap Inc., a global fashion company that's been democratizing fashion for over two decades. We're committed to diversity, equity, and inclusion in the workplace and beyond.



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