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Veterinary Front Desk Coordinator
2 months ago
We're a dynamic team at Alliance Animal Health, dedicated to providing exceptional care to our furry friends and their human families. As a Veterinary Receptionist, you'll be the first point of contact for our clients, ensuring a warm and welcoming experience for all.
Job SummaryWe're seeking a highly organized and compassionate individual to join our team as a Veterinary Receptionist. In this role, you'll be responsible for maintaining the visual appeal of our hospital reception area, greeting clients and patients, and providing exceptional customer service. You'll also be responsible for scheduling appointments, processing payments, and handling client inquiries.
Key Responsibilities- Maintain a clean and organized reception area, ensuring a positive first impression for our clients
- Greet and welcome clients and patients, providing exceptional customer service and support
- Schedule appointments and manage the daily flow of clients and patients
- Process payments and handle client inquiries in a timely and professional manner
- Work collaboratively with our veterinary team to ensure seamless communication and care for our clients and patients
- 1+ year of experience in a veterinary or customer-facing role
- Excellent communication and interpersonal skills
- Highly organized and able to multitask in a fast-paced environment
- Ability to work effectively in a team environment
- Compassionate and empathetic approach to client care
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance