Front Desk Representative

4 weeks ago


Kissimmee, Florida, United States Westgate Resorts Full time
Job Description

As a Front Desk Agent at Westgate Resorts, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable experience for all who visit our resort.

Key Responsibilities:
  • Greet and register guests, assigning rooms and providing information about our resort and its amenities.
  • Process check-ins and check-outs, handling room key distribution and escorting guests to their rooms.
  • Manage guest messages, mail, and packages, ensuring timely delivery and resolution of any issues.
  • Provide information and assistance to guests regarding hotel services, benefits, and local attractions.
  • Maintain accurate records of room availability and guest accounts, ensuring seamless operations and maximizing room inventory.
  • Process payments, resolve guest concerns, and maintain a high level of customer satisfaction.
Requirements:
  • High school diploma or equivalent required; related experience and training a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to lift up to 15lbs and stand for long periods, with a strong work ethic and commitment to providing exceptional customer service.
  • Westgate Resorts is an equal opportunity employer, committed to diversity and inclusion in the workplace.
Why Join Our Team?

As a Front Desk Agent at Westgate Resorts, you will enjoy a comprehensive benefits package, including health insurance, paid time off, and opportunities for advancement and professional growth. Our team is dedicated to providing exceptional customer service and ensuring a memorable experience for all our guests.



  • Kissimmee, Florida, United States Davidson Hospitality Group Full time

    Front Desk Agent RoleAt Davidson Hospitality Group, we're seeking a skilled Front Desk Agent to join our team. As a key member of our guest services team, you'll be responsible for delivering exceptional customer experiences.Key Responsibilities:Welcome and greet guests with a warm and friendly attitude, setting the tone for a memorable stay.Efficiently...


  • Kissimmee, Florida, United States Davidson Hospitality Group Full time

    Key Responsibilities:As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests. This includes greeting and welcoming guests with a warm and friendly attitude, efficiently handling check-in and check-out procedures, and providing information about...

  • Front Desk Manager

    1 month ago


    Kissimmee, Florida, United States Marriott International Inc Full time

    Job Title: Front Desk ManagerMarriott International Inc is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing financial performance.Key Responsibilities:Manage day-to-day front office operations, ensuring...

  • Front Desk Supervisor

    4 weeks ago


    Kissimmee, Florida, United States Westgate Resorts Full time

    Job OverviewWestgate Resorts is seeking a highly skilled Front Desk Supervisor to lead our front desk team and ensure every guest's journey begins and ends with a positive and memorable impression of our resort.Key ResponsibilitiesSupervise and train front desk agents to deliver top-notch customer service and operational excellence.Handle guest inquiries,...

  • Front Desk Manager

    4 weeks ago


    Kissimmee, Florida, United States Marriott Full time

    Job SummaryAs a Front Desk Manager at Marriott, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis. This includes managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Key ResponsibilitiesDevelops...

  • Front Desk Supervisor

    4 weeks ago


    Kissimmee, Florida, United States Westgate Resorts Full time

    Westgate Towers Resort is seeking a skilled Front Desk Supervisor to lead our front desk team and deliver exceptional guest experiences. As a key member of our hospitality team, you will be responsible for supervising and training front desk agents to provide top-notch customer service and operational excellence.**Key Responsibilities:*** Supervise and train...


  • Kissimmee, Florida, United States Marriott International Inc Full time

    Job SummaryAs a Front Desk Manager at Marriott International Inc, you will be responsible for administering front office functions and supervising staff on a daily basis. The Front Office Manager will direct and work with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensuring guest and employee...


  • Kissimmee, Florida, United States Hilton Grand Vacations Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Orbit One Vacation Villas. As a key member of our front desk team, you will be responsible for ensuring that every interaction with our guests is a positive and memorable experience.Key Responsibilities:Greet and welcome guests upon arrivalCheck in/out...

  • Front Desk Concierge

    4 weeks ago


    Kissimmee, Florida, United States AdventHealth Centra Care Full time

    Job SummaryAs a Front Desk Concierge at AdventHealth Primary Care, you will play a vital role in creating a positive experience for patients. You will be responsible for scheduling, registration, and pre/post visit communications, ensuring that patients feel safe, cared for, and respected. This is a full-time position with a rotating schedule, including...


  • Kissimmee, Florida, United States Delta Hotels Celebration Orlando Full time

    The Front Office Supervisor at Delta Hotels Celebration Orlando is responsible for managing the front desk staff and operations. They ensure that guests receive excellent customer service and that the front desk runs smoothly. Key Responsibilities Greet guests, respond to inquiries, and resolve complaints in a professional and courteous manner.Monitor...


  • Kissimmee, Florida, United States Hilton Grand Vacations Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Hilton Grand Vacations. As a Customer Service Representative, you will be responsible for ensuring that every interaction with an owner or guest is a positive and memorable experience.Key Responsibilities:Greet and welcome guests and owners on...


  • Kissimmee, Florida, United States Marriott Hotels & Resorts Full time

    Job SummaryThe Front Office Operations Supervisor will assist the Front Office Manager in administering front office functions and supervising staff on a daily basis. This role is responsible for directing and working with managers and staff to ensure seamless operations in the front office areas, including Bell/Door Staff, Switchboard, and Guest...


  • Kissimmee, Florida, United States Artemis Lifestyle Services Inc Full time

    Job DescriptionArtemis Lifestyle Services Inc is seeking a highly skilled Customer Service Representative to join our team. As a Community Support Specialist, you will be responsible for providing exceptional customer service to homeowners, Boards of Directors, and team members.Key Responsibilities:Answering incoming customer service phone calls and emails...


  • Kissimmee, Florida, United States Westgate Resorts & Spa Full time

    As a Front Desk Agent at Westgate Resorts & Spa, you will be the first point of contact for our guests, setting the tone for their entire stay.Main Responsibilities:Greet and register guests, ensuring a warm and welcoming experience.Assign rooms to guests, taking into account their preferences and needs.Provide exceptional customer service, addressing any...


  • Kissimmee, Florida, United States Hilton Grand Vacations Full time

    We are seeking a highly skilled and experienced Front Office Assistant Manager to join our team at Hilton Grand Vacations. As a key member of our resort operations team, you will be responsible for driving company success through effective incident handling, guest satisfaction, and quality assurance standards.Key Responsibilities:Effectively handle incidents...


  • Kissimmee, Florida, United States Hilton Grand Vacations Full time

    Hilton Grand Vacations is a pioneering leader in the vacation ownership industry, renowned for its unwavering commitment to innovation, quality, and sustained growth. Our company culture is built around the core values of our dedicated Team Members.OverviewWe are seeking an exceptional individual to fill the role of Front Office Manager at our stunning...

  • Night Auditor

    1 month ago


    Kissimmee, Florida, United States Hilton Grand Vacations Full time

    At Hilton Grand Vacations, we're seeking a skilled Night Auditor to join our team. As a key member of our front desk team, you'll be responsible for ensuring seamless guest experiences and providing exceptional service. **Key Responsibilities:** * Check in and out owners and guests, ensuring accurate and efficient processing * Respond to guest requests and...


  • Kissimmee, Florida, United States Westgate Resorts Full time

    Job DescriptionAs a Resort Services Operator at Westgate Resorts, you will play a vital role in ensuring the satisfaction and comfort of our in-house guests. Your responsibilities will include providing friendly and positive service, managing incoming calls, and coordinating various tasks to enhance the overall guest experience.Key Responsibilities:Provide...


  • Kissimmee, Florida, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...


  • Kissimmee, Florida, United States MAVA HEALTHCARE SYSTEM LLC Full time

    Job DescriptionAbout Mava Healthcare Systems, LLCWe are a fully integrative behavioral health services provider with a multi-disciplinary team that understands the unique needs of our patients. Our psychiatric team includes board-certified psychiatrists who work closely with psychiatric nurse practitioners and physician assistants.Job SummaryWe are seeking a...