Customer Experience Operations Site Lead

1 month ago


San Rafael, California, United States Amazon Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Experience Operations team as a Site Lead. As a Site Lead, you will be responsible for providing exceptional customer service and leading a team of associates to deliver a world-class customer experience.

Key Responsibilities
  • Interact with customers to understand their needs and provide solutions
  • Lead a team of associates to ensure excellent customer service and operational efficiency
  • Contribute to the development of best practices and processes to improve customer experience and operations
  • Work closely with the manager to maintain the physical safety and quality standards of the site
Requirements
  • High school or equivalent diploma
  • Experience in training others
  • Preferred qualifications: 1+ years of floor leader or other leadership experience, or 1+ years of Amazon experience
About Amazon

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.


  • Site Operations Lead

    4 weeks ago


    San Bernardino, California, United States Anaergia Full time

    Job Summary:The Site Lead Operator will be responsible for managing the operations and maintenance of the Sterling Natural Resource Recovery Center (SNRC) anaerobically digestible material (ADM) receiving area.This role will oversee the receipt of high-strength organic waste in 5,000-gallon tankers, offloading to buffer tanks using an onsite pumping system,...


  • San Mateo, California, United States Thermo Fisher Scientific Full time

    Job SummaryThermo Fisher Scientific is seeking a highly skilled Supervisor, Customer Site to lead our team in the Chemical Management/Solvent Replenishment department. As a key member of our team, you will be responsible for delivering exceptional customer service, managing customer needs, and ensuring high levels of integrity, intensity, innovation, and...


  • San Bernardino, California, United States Anaergia Full time

    Job DescriptionAt Anaergia, we are seeking a highly skilled and experienced Site Lead Operating Engineer to join our team at the Sterling Natural Resource Recovery Center. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our industrial process equipment.Key Responsibilities:Monitor and analyze...


  • San Jose, California, United States Crate&Barrel Full time

    We're seeking a skilled Customer Experience Team Lead to join our team at Crate and Barrel. As a key member of our sales floor team, you'll be responsible for leading by example and driving sales growth through exceptional customer service and team leadership.Key Responsibilities:Lead a team of sales associates to meet daily sales goals and exceed customer...


  • San Francisco, California, United States Care Dynamics, LLC Full time

    Job OverviewCare Dynamics, LLC is seeking an experienced Site Manager to lead our onsite operations in San Francisco, CA. As a key member of our team, you will oversee the daily operations of a small-to-medium site, supervising a team of three direct reports and ensuring service level agreements (SLAs) are met.Key Responsibilities:Manage daily operations,...


  • San Jose, California, United States Crate&Barrel Full time

    About the RoleWe're seeking a skilled Customer Experience Team Lead to join our team at Crate&Barrel. As a key member of our sales floor team, you'll be responsible for leading by example and driving sales growth through exceptional customer service and team leadership.Key ResponsibilitiesLead designated functional teams and manage associate workload in...


  • San Diego, California, United States Allied Universal Full time

    Site Operations Director - Allied Universal Job DescriptionAt Allied Universal, we are looking for a highly skilled Site Operations Director to join our team. As a Site Operations Director, you will be responsible for overseeing the day-to-day operations of an assigned account, including hiring, training, disciplining, and terminating staff. Your primary...


  • San Francisco, California, United States OpenAI Full time

    About the TeamThe Real Estate and Workplace Services team at OpenAI plays a pivotal role in crafting and maintaining the physical environments that fuel our innovation and growth. This team ensures our facilities align with our dynamic business objectives, managing daily operations, optimizing workspace designs, and managing leasing and planning for our real...


  • San Diego, California, United States Multi Site Management LLC Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Multi Site Management LLC.Key ResponsibilitiesProvide exceptional customer service to all customers, ensuring a positive and welcoming experience.Operate a cash register, accurately handling cash, credit card transactions, and other sales-related...


  • San Diego, California, United States Multi-Site Management, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Multi-Site Management, LLC. As a key member of our retail team, you will be responsible for providing exceptional service to our customers, operating a cash register, and maintaining a clean and safe store environment.Key...


  • San Francisco, California, United States Pottery Barn Full time

    About the RoleThe Site Operations Coordinator will be responsible for the production of editorial, marketing and promotional content and contribute to site enhancements. They will also be introduced to many other areas of site operations including technology product releases, tool management, optimization projects, and process development. Success in this...


  • San Diego, California, United States Multi-Site Management, LLC Full time

    Job DescriptionAs a Customer Service Representative with Multi-Site Management, LLC, you will be responsible for providing exceptional customer service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.Key Responsibilities:Provide...

  • Sales Associate

    2 weeks ago


    San Francisco, California, United States City Ferry Full time

    About the OpportunityCity Experiences is seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our San Francisco/Berkley operation.Key ResponsibilitiesSales Focus: Develop a comprehensive knowledge of our regional vessels, products, and...


  • San Bernardino, California, United States Securitas Security Services USA, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Site Supervisor to join our team at Securitas Security Services USA, Inc. As a Site Supervisor, you will be responsible for overseeing the security operations at our client sites, ensuring the safety and security of personnel and assets.Key ResponsibilitiesSupervise and coordinate the activities of...


  • San Diego, California, United States Securitas Security Services USA, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Site Supervisor to join our team at Securitas Security Services USA, Inc. As a Site Supervisor, you will be responsible for overseeing the daily operations of our security team, ensuring the safety and security of our clients' premises, and providing exceptional customer service.Key...


  • San Diego, California, United States American Iron and Metal Full time

    Job OverviewAmerican Iron & Metal (AIM) is a leading global company in the metal recycling industry, with over 125 sites and 4000 employees worldwide. We are committed to excellence and sustainability, and we are seeking a skilled Site Manager to join our team.Key ResponsibilitiesSupervise and lead operational tasks in the yard, ensuring quality,...


  • San Rafael, California, United States Whole Foods Market IP. L.P. Full time

    Whole Foods Market Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Whole Foods Market. As a key member of our store operations, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our retail environment.About UsAt Whole Foods Market, we are passionate...


  • San Francisco, California, United States Recology Full time

    Job Title: Senior Customer Experience Program ManagerRecology is seeking a Senior Customer Experience Program Manager to join our team. This role will be responsible for evaluating existing business processes to identify and execute improvement initiatives that enhance the overall customer experience.Key Responsibilities:Lead cross-functional initiatives to...


  • San Marcos, California, United States Victoria's Secret Full time

    Job Title: Customer Experience Lead-Prime Outlets at San MarcosAbout the Role:The Customer Experience Lead is a key member of the Store Leadership Team, responsible for delivering exceptional customer and associate experiences to drive top-line sales. This role requires a values-based leader who can lead and direct associates on the sales floor, coach...


  • San Diego, California, United States EDF Full time

    Job SummaryEDF Renewables North America is seeking a highly skilled Control Center Operator I On-site to join our team. As a key member of our operations team, you will be responsible for monitoring and controlling the performance of our renewable energy plants.Key ResponsibilitiesMonitor and control plant equipment using SCADA systemsRespond to changing...