Customer Experience Operations Site Lead
1 month ago
We are seeking a highly motivated and customer-focused individual to join our Customer Experience Operations team as a Site Lead. As a Site Lead, you will be responsible for providing exceptional customer service and leading a team of associates to deliver a world-class customer experience.
Key Responsibilities- Interact with customers to understand their needs and provide solutions
- Lead a team of associates to ensure excellent customer service and operational efficiency
- Contribute to the development of best practices and processes to improve customer experience and operations
- Work closely with the manager to maintain the physical safety and quality standards of the site
- High school or equivalent diploma
- Experience in training others
- Preferred qualifications: 1+ years of floor leader or other leadership experience, or 1+ years of Amazon experience
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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