Site Operations Coordinator
3 weeks ago
The Site Operations Coordinator will be responsible for the production of editorial, marketing and promotional content and contribute to site enhancements. They will also be introduced to many other areas of site operations including technology product releases, tool management, optimization projects, and process development. Success in this role is defined by a keen attention to detail, and a desire to learn the inner-workings of an E-commerce site.
Responsibilities
- Manage day-to-day website updates inclusive of promotions, editorial content, and marketing initiatives to ensure smooth, efficient and accurate execution
- Manage seasonal website refreshes inclusive of editorial content, marketing initiatives and site enhancements to ensure smooth, efficient and accurate execution
- Support digital production of web assets inclusive of analytics tagging, and linking strategy, to be featured on category landing pages, product pages, online shopping tools, and other pages
- Collaborate with creative, front end-developers, eCom merchants, and marketing teams to ensure flawless execution of site updates
- Refine process and build efficiency for asset production and flawless launch
- Efficiently QA all site updates, features, links, etc. in testing environments before accurately scheduling to production
- Work with Technology, front end-developers and site optimization team to launch new site enhancements
- Help manage technology releases for our Content Management tools (Adobe ECM & WCM) by performing User Acceptance Testing
- Support Site Operations, Site Merchandising, Site Optimization, Site Marketing and SEO teams with special projects, as needed
Criteria
- BA/BS preferred
- Previous experience in eCommerce or website management preferred
- Experience with a Content Management System (CMS) preferred
- Attention to detail, consistent accuracy and strong organization skills are a must
- Able to anticipate problems and provide creative solutions
- Ability to work in a fast-paced, often-changing environment
- Should be well equipped to properly plan out updates and prioritize based on business demands.
- Should be able to easily adjust to shifting priorities where quick updates are necessary
- Eager to learn with a “can do” attitude
- Advanced Excel skills preferred
- Basic HTML knowledge
- Excellent communication and process skills
- Ability to work onsite in the San Francisco corporate office
About Us
We believe in People First. We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
Your Journey in Continued Learning
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops and learning programs
- Speaker series
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