Site Operations Manager

1 day ago


San Francisco, California, United States Care Dynamics, LLC Full time
Job Overview

Care Dynamics, LLC is seeking an experienced Site Manager to lead our onsite operations in San Francisco, CA. As a key member of our team, you will oversee the daily operations of a small-to-medium site, supervising a team of three direct reports and ensuring service level agreements (SLAs) are met.

Key Responsibilities:

  • Manage daily operations, including supervising a team of three direct reports.
  • Oversee services such as copy, mail, print, and courier operations.
  • Conduct in-person meetings with attorneys and maintain open communication with clients.
  • Create a positive and productive work environment, manage performance, and develop staff.
  • Handle logistics, including occasional lifting of items up to 50 lbs.
  • Ensure SLAs are met and continuously improve operational quality.
  • Develop and execute employee training and career development plans.
  • Report on site performance, produce customer presentations, and manage business reviews.

Requirements:

  • High school diploma or GED required.
  • 3-5 years of experience in a related field, including 2 years of managerial experience.
  • Strong customer-facing and production background with expertise in office equipment.
  • Experience in a law firm or similar professional environment is a plus.
  • Ability to lift and transport materials up to 50 pounds.
  • Proficiency in technical tools and software, including Office 360.
  • Excellent problem-solving, communication, and presentation skills.


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