Domestic Operations Specialist

3 weeks ago


Tempe, Arizona, United States Radiant Global Logistics Inc Full time
Domestic Operations Agent Role

We are seeking a skilled Domestic Operations Agent to join our team at Radiant Global Logistics Inc. This role involves handling domestic freight forwarding, pricing, and shipment follow-up, as well as assisting in moving freight for various customers across the US.

Key Responsibilities:
  • Domestic freight forwarding, including alerting and routing via internet tools and updating transportation software systems.
  • Pricing domestic air, ground, LTL, and FTL.
  • Handling shipments with attention to detail and standard operating procedures.
  • Assisting in operations to move freight for a wide variety of customers in the US.
  • Recognizing possible and existing service failures and issues and communicating these situations to management as needed.
  • Responsible for shipment follow-up, including obtaining pieces, weights, dimensions from agents and updating transportation software.
  • Obtaining vendor charges and auditing for accuracy and legitimacy.
Qualifications:
  • Bachelor or Associate degree in Business, Logistics, or International Trade or related discipline (asset).
  • Minimum 1-3 years' experience in Domestic Operations.
  • Freight Forwarding experience (asset).
  • Strong knowledge of North American geography.
  • Experience in Transportation or Logistics industry (asset).
  • Cruise ship logistics experience (asset).
  • Experience in Magaya WMS (asset).
Technical Skills:
  • Proficient in Microsoft Office (e.g., Outlook, Excel, Word).
  • Intermediate computer skills required in Excel (e.g., formulas, graph).
  • Working knowledge of Transportation Management Software (asset) (e.g., SAP, Cargowise).
Features and Benefits:

This role is eligible for various benefits, including insurance options, health savings account, flexible spending account, paid basic life insurance, 401(k) retirement savings plan, sick pay, vacation pay, paid holidays, and employee assistance program.

Starting pay for this role will vary based on multiple factors, including education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.

Radiant is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.



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