Service Support Associate

4 weeks ago

Cleveland, Ohio, United States Dave & Buster Full time
Job Title: Service Support

We are seeking a highly motivated and enthusiastic Service Support to join our team at Dave & Buster's. As a Service Support, you will play a vital role in ensuring our Guests have an exceptional experience by providing top-notch service and support to our Bartenders, Cocktail Staff, and Wait Staff.

Key Responsibilities:
  • Maintain area cleanliness and provide necessary support to ensure fast, friendly, and accommodating service.
  • Deliver an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
  • Adhere to all company safety and sanitation policies and procedures.
  • Responsible for bus stand cleanliness and stocking.
  • Ensure wait stations remain clean.
  • Empties trash and spot sweeps whenever floor needs it, or when a Manager requests.
  • Perform opening/closing responsibilities, including party breakdown/duties.
  • Restocks and prepares supplies for shift change and/or close.
  • Ensures food is properly garnished prior to running out to Guests.
  • Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
  • Busses and resets tables.
  • Delivers food to tables and ensures the Guests have everything they need.
  • Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages.
  • Assists in party setup.
  • Maintains cleanliness of restrooms, including restocking of supplies.
  • Cleans high chairs and booster chairs.
  • Assists other Team members as needed or when business needs dictate.
Requirements:
  • Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
  • Restaurant and/or bar experience preferred, but not required.
  • Must demonstrate ability to clearly communicate with Guests and other Team members.
  • Must be at least 16 years of age.
Compensation:

Compensation is from $5.25 - $12 per hour

We are an equal opportunity employer and participate in E-Verify in states where required.

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