Customer Support Associate

2 weeks ago


Cleveland, Ohio, United States PartnerHero Full time
About the Role

PartnerHero is seeking a highly skilled and customer-focused Customer Support Associate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via email, chat, and phone.

Key Responsibilities:

  • Provide timely and effective support to customers via various communication channels
  • Analyze and resolve customer issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services
  • Continuously improve customer satisfaction and loyalty

What We Offer

At PartnerHero, we offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in using technology and software applications
  • Ability to work independently and as part of a team

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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