Client Service Associate

5 hours ago


Cleveland, Ohio, United States PNC Bank NA Full time
Job Summary

We are seeking a highly skilled Client Service Associate to join our team at PNC Bank NA. As a key member of our client service team, you will be responsible for providing exceptional sales, service, and execution support for new and ongoing client relationships.

Key Responsibilities
  • Provide sales, service, and execution support for new and ongoing client relationships, serving as a customer solutions resource.
  • Gather required documentation, prepare, review, and verify documents and relevant information for accuracy, performing common processing and ensuring compliance with standard regulations and processes.
  • Act as a point of contact for clients, client teams, or service partners, and may act as an escalation point for complex client implementation and servicing issues.
  • Initiate, update, and verify client, account, or transaction details in relevant systems/applications, providing reports as needed.
  • Serve as a peer resource and may perform general administrative support.
Requirements
  • Associates or equivalent degree, with related experience or product knowledge to accomplish primary duties.
  • Typically requires 4+ years of related business or functional experience, or a comparable combination of education, job-specific certification(s), and experience.
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, and more.

We foster an inclusive and accessible workplace, providing reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.



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