Sales Support Specialist

1 week ago


Santa Rosa, California, United States Chase Ace Hardware Full time

Join Our Team as a Customer Service Associate

We are looking for enthusiastic, approachable, and supportive individuals to greet and assist our customers. While prior experience in hardware is beneficial, it is not mandatory as we offer comprehensive training.

At Chase Ace Hardware, we pride ourselves on being independently owned and operated, with a commitment to serving our community as our top priority. Make a difference by assisting your neighbors with their projects while enjoying a dynamic and enjoyable work atmosphere. Our goal is to exceed customer expectations and cultivate a team that shares this vision.

Work-Life Balance:

This role is part of a team that values your personal time. We prioritize building trust through transparent communication and schedule shifts two weeks in advance, accommodating your needs.

Opportunities for Growth:

  • Are you knowledgeable about hardware? Share your expertise, and we will help you expand your skills.
  • Do you have a helpful demeanor? We will equip you with the hardware knowledge that fosters valuable life skills.
  • From day one, we provide training, and the opportunities for advancement are limitless.

What You Can Expect:

  • Engage directly with customers, welcoming them and assisting them in finding everything they need for their projects in one visit.
  • If you thrive in a lively and fast-paced environment, you will find that time flies here.
  • Be prepared to be on your feet for the majority of your shift (6 to 8 hours).
  • Physical requirements include the ability to lift up to 50 lbs.

Compensation, Benefits, and Perks:

  • Paid time off
  • Health Insurance: including medical, dental, vision, and prescription coverage
  • Employee discounts on merchandise
  • Discounts on various services and products through Perkspot
  • Complimentary uniform shirts, vests, and more

Embark on your journey with us today

Chase Ace Hardware is your neighborhood hardware store, deeply rooted in the community. As a proud family-owned and locally operated establishment, we have grown from a single location to multiple outlets, driven by our unwavering commitment to customer satisfaction and entrepreneurial spirit. Our core values—honesty, integrity, quality, innovation, and community—guide us in delivering outstanding customer experiences, fostering strong community ties, and continuously adapting to meet the needs of our customers and employees. As part of the globally recognized Ace Hardware network, Chase Ace Hardware embodies the essence of independent, local ownership, ensuring that every visit feels like a visit to a neighbor. Our dedication to quality service, community impact, and personal touch makes us a cherished part of the community, always striving to exceed expectations and enhance the lives of those we serve.



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