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Healthcare Support Specialist

2 months ago

Santa Rosa, California, United States Center Point - DAAC Full time
Healthcare Support Specialist for Detoxification Services

Work Schedule:
As a 24-hour Recovery Center, we provide flexible shift options to suit your availability:
  • Day Shift: 7:00 AM - 3:30 PM.
  • Evening Shift: 3:00 PM - 11:30 PM.
  • Overnight Shift: 11:00 PM - 7:30 AM.
Note: You will be assigned to one of these shifts, and flexibility to work varying shifts is essential.

Compensation: $25 to $30 per hour, depending on experience.

About Center Point - DAAC:
Center Point DAAC is a prominent organization dedicated to providing comprehensive and compassionate care for individuals facing substance use disorders and mental health challenges. With over 50 years of experience, we are committed to supporting individuals and families on their recovery journey, helping them to build healthier and more fulfilling lives. Our mission is to offer a wide range of services, including social, educational, vocational, medical, psychological, housing, and rehabilitation support, aimed at addressing social issues such as substance abuse, poverty, unemployment, and homelessness.

Position Overview:
The Healthcare Support Specialist plays a vital role within the interdisciplinary team, focusing on client safety. This position involves providing detoxification-related services, ensuring the safe and appropriate administration of medical treatments as prescribed by healthcare professionals. Responsibilities include:
  • Maintaining confidentiality of patient information.
  • Responding to emergencies and taking necessary actions.
  • Observing, documenting, and maintaining records of clients' health status.
  • Familiarity with common detox assessments.
  • Effective time management and crisis intervention skills.
  • Adhering to HIPAA regulations in all duties.
  • Monitoring clients during self-administration of medications.
  • Participating in shift change reports as assigned.
  • Following medication management policies and procedures.
  • Reporting any changes in client behavior or condition to supervisors.
  • Adapting to frequently changing project scopes while maintaining structured priorities.
  • Entering data accurately into electronic systems.
  • Exhibiting professionalism, punctuality, flexibility, and reliability.
  • Demonstrating excellent verbal, written, and interpersonal communication skills.
  • Handling sensitive information with integrity.
  • Employing strong problem-solving abilities.
  • Collaborating effectively as part of an interdisciplinary team.
  • Possessing knowledge of chemical dependency and psychological disorders.
  • Understanding detoxification protocols and related care.
  • Demonstrating cultural humility and responsiveness in working with diverse populations.
  • Performing other assigned duties as necessary.

Qualifications:
  • Certification as a Medical Assistant (e.g., AAMA/CCBMA).
  • High School Diploma or equivalent.
  • CPR Certification.
  • Preferred: One year of experience in a substance abuse treatment environment.