Customer Service Ambassador
1 day ago
Hart Medical Equipment is seeking a highly skilled and compassionate Customer Service Representative to join our team. As the first point of contact for customers, you will be responsible for providing exceptional service, answering questions, handling complaints, and troubleshooting problems.
Key Responsibilities- Assist internal and external customers in a professional manner
- Maintain a positive, empathetic, and professional attitude toward customers at all times
- Receive requests from multiple sources and complete necessary processes for equipment services
- Coordinate home equipment service requests with Dispatch for prompt delivery
- Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed
- Provide customers with product and service information
- Maintain current knowledge on Medicare, Medicaid, and third-party payor sources for equipment
- Verify medical necessity, insurance coverage, and physician orders for all insurance-assigned services
- Follow policy and work instructions to ensure the Billing Department has the correct paperwork to complete insurance
- Understand and strive to meet or exceed department metrics while providing excellent customer service
- Make sales or recommendations for products or services that may complement client needs, as applicable
- High school diploma or general education degree (GED)
- 6 months of relevant customer service experience preferred
- Excellent interpersonal, written, and oral communication skills
- Customer service orientation
- Attention to detail
- Good data entry skills
- Proficiency with computers, with strong typing skills
- Ability to work in a fast-paced environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
Customer Service Ambassador
4 days ago
Findlay, Ohio, United States Hart Medical Equipment Full timeJob SummaryHart Medical Equipment is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide exceptional customer...
-
Customer Service Ambassador
4 days ago
Findlay, Ohio, United States Hart Medical Equipment Full timeJob SummaryHart Medical Equipment is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our patient care operation, you will be responsible for providing exceptional service to our customers, ensuring their needs are met with the highest level of care and attention.Key ResponsibilitiesAssist...
-
Customer Service Ambassador
4 days ago
Findlay, Ohio, United States Hart Medical Equipment Full timeJob SummaryHart Medical Equipment is seeking a highly skilled and compassionate Customer Service Representative to join our team. As the first point of contact for customers, you will be responsible for providing exceptional service, answering questions, handling complaints, and troubleshooting problems.Key ResponsibilitiesAssist internal and external...
-
Customer Service Representative
1 day ago
Findlay, Ohio, United States First Insurance Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Insurance Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their issues, and exceeding their expectations.Key ResponsibilitiesProvide accurate and...
-
Customer Service Cashier
2 weeks ago
Findlay, Ohio, United States TJX Companies Full timeJob Overview: Join our team at TJX Companies and play a key role in enhancing customer satisfaction. As a part-time cashier, you will be instrumental in creating a welcoming atmosphere for our customers. Key Responsibilities: - Deliver exceptional service by engaging with customers and addressing their needs. - Uphold the principles of customer experience,...
-
Customer Service Representative
1 week ago
Findlay, Ohio, United States The Farmers & Merchants State Bank Full timeAbout the RoleAt The Farmers & Merchants State Bank, our team of professionals is dedicated to providing exceptional customer service and building lasting relationships with our valued clients.We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker I. As a Personal Banker, you will be responsible...
-
Customer Service Representative
6 days ago
Findlay, Ohio, United States Meijer Full timeAbout the Role:We are seeking a skilled and customer-focused individual to join our team as a Cashier. As a Cashier, you will play a vital role in providing exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Utilize technology to complete activities and tasks efficiently.Create WOW moments that...
-
Customer Service Representative
2 weeks ago
Findlay, Ohio, United States LaRiche Chevrolet Cadillac Full timePosition Overview: LaRiche Chevrolet Cadillac is seeking a dedicated individual for the role of Receptionist/Cashier. The ideal candidate will possess a robust background in customer relations, exhibit a friendly demeanor, and maintain a professional presence consistently. We are in search of a proactive and enthusiastic person who thrives in a dynamic...
-
Customer Service Representative
2 weeks ago
Findlay, Ohio, United States LaRiche Chevrolet Cadillac Full timePosition Overview: LaRiche Chevrolet Cadillac is seeking a dedicated individual for a full-time role as a Receptionist/Cashier. The ideal candidate will possess a robust background in customer relations, exhibit a friendly demeanor, and maintain a professional disposition consistently. We are in search of a proactive and enthusiastic person who is eager to...
-
Customer Service Team Lead
1 week ago
Findlay, Ohio, United States Domino's Pizza Full timeAbout the RoleWe're looking for a skilled and motivated individual to join our team as an Assistant Manager. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of customer service representatives.Key ResponsibilitiesManage the day-to-day...
-
Healthcare Customer Service Representative
2 weeks ago
Findlay, Ohio, United States IntelliHARTx Full timeHealthcare Customer Service RepresentativeJoin IntelliHARTx as a vital member of our customer service team, where you will play a crucial role in assisting patients with their medical account balances.Position Overview:As a Healthcare Customer Service Representative, you will engage with patients to facilitate the resolution of outstanding medical balances....
-
Findlay, Ohio, United States kite Full timePosition OverviewAt kite, we believe that a successful sales agency should aspire to greater heights.Exceptional sales outcomes are achieved through genuine interactions, beginning with a deep understanding and appreciation of individuals. People value fair, transparent, and honest treatment, and that is the foundation of our approach.Our Purpose: We are...
-
Customer Service Team Member
2 weeks ago
Findlay, Ohio, United States Planet Fitness Full timeAre you interested in a fulfilling role within a dynamic and supportive environment focused on personal growth and development? Join our esteemed organization, recognized for its dedication to employee welfare and a distinctive culture that empowers its workforce. As a key Team Member at our fitness facility, you will be instrumental in delivering...
-
Customer Service Representative
4 days ago
Findlay, Ohio, United States Hart Medical Equipment Full timeJob SummaryHart Medical Equipment is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Customer Service Representative
19 hours ago
Findlay, Ohio, United States Hart Medical Equipment Full timeJob SummaryHart Medical Equipment is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide exceptional...
-
Part Time Store Associate
3 days ago
Findlay, Ohio, United States Gordon Food Service Full timeAbout the RoleGordon Food Service is seeking a highly motivated and customer-focused Part Time Store Associate to join our retail team. As a Part Time Store Associate, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide superior customer service and...
-
Part Time Store Associate
5 days ago
Findlay, Ohio, United States Gordon Food Service Full timeAbout the RoleGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, caterers, and more. We are seeking a Part Time Store Associate to join our team in a fast-paced retail environment.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfaction and...
-
Customer Engagement Specialist
2 weeks ago
Findlay, Ohio, United States Great Lakes ToyotaSubaru Full timeGreat Lakes Toyota/Subaru is looking for a motivated and customer-focused individual to become part of our team as a Customer Engagement Specialist. In this role, you will be essential in connecting with our clients and delivering exceptional assistance to guarantee their satisfaction.Key Responsibilities:• Respond efficiently and courteously to incoming...
-
Service Excellence Representative
2 weeks ago
Findlay, Ohio, United States 1st Choice Family Services Full timeCustomer Service RepresentativeBecome a vital part of our organization at 1st Choice Family Services as a Customer Care Representative. We pride ourselves on being a leading entity in our sector, committed to delivering outstanding support to our clientele. If you possess a strong passion for helping others and are motivated to succeed, this is an excellent...
-
Financial Services Associate
1 week ago
Findlay, Ohio, United States The Farmers & Merchants State Bank Full timeAbout This RoleAt The Farmers & Merchants State Bank, our team of professionals is dedicated to providing exceptional customer service and building lasting relationships with our valued clients.We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker. As a Personal Banker, you will be responsible for:Providing...