Customer Service Team Lead

7 days ago


Findlay, Ohio, United States Domino's Pizza Full time
About the Role

We're looking for a skilled and motivated individual to join our team as an Assistant Manager. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of customer service representatives.

Key Responsibilities
  • Manage the day-to-day operations of the restaurant, including scheduling, inventory management, and customer service
  • Lead a team of customer service representatives, providing guidance and support to ensure excellent customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other restaurant managers to achieve business objectives and goals
Requirements
  • 2+ years of experience in a customer-facing role, preferably in the food service industry
  • Proven leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service


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