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Account Relationship Manager
1 month ago
The Billing Specialist will serve as a key liaison between Medix and our clients, providing exceptional customer service and ensuring seamless financial operations. This role requires a strong analytical mindset, excellent communication skills, and the ability to work independently to resolve issues and drive results.
Key Responsibilities:- Maintain regular contact with assigned clients to understand their needs and preferences
- Act as a daily escalation point for clients, providing timely and effective solutions to their concerns
- Develop and execute quarterly and annual client management plans and strategies to drive revenue growth and improve client satisfaction
- Monitor claim adjudications, identify trends, and recommend actions to support teams
- Collaborate with operations support teams to ensure optimal processes and procedures for each client
- Experience with Excel and strong analytical skills
- Excellent written and verbal communication skills
- Medical billing experience, preferably in a professional setting
Monday to Friday, 8:00am to 5:00pm
Compensation:$18 to $24 per hour, depending on experience