Hotel Guest Experience Manager

1 month ago


Paradise Valley, Arizona, United States Pyramid Global Hospitality Full time
Key Responsibilities

The Front Office Supervisor plays a pivotal role in ensuring a seamless and welcoming experience for hotel guests. Key responsibilities include:

  • Providing exceptional guest service, ensuring a consistent and accurate experience for all guests
  • Collaborating with the hotel team to maintain a high level of service quality and efficiency
  • Managing front office operations, including guest check-in and check-out, room assignments, and key control
  • Ensuring accurate and efficient handling of guest requests and concerns
  • Contributing to a positive and productive work environment, promoting a culture of teamwork and guest satisfaction
Requirements

To succeed in this role, the ideal candidate will possess:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Knowledge of hotel operations and procedures, with a focus on guest service and satisfaction
  • Ability to work collaboratively as part of a team, promoting a positive and inclusive work environment

  • Spa Attendant

    4 weeks ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Spa Locker Room Attendant to join our team at Omni Hotels.Key Responsibilities:Perform opening and closing duties in the locker area to ensure a clean and safe environment for our guests.Maintain the tidiness of spa areas, ensuring they are always crisp and well-maintained.Refer guest...

  • Server Assistant

    4 weeks ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job Summary:We are seeking a highly motivated Server Assistant to join our team at Omni Hotels & Resorts. As a Server Assistant, you will play a vital role in ensuring the smooth operation of our restaurant, providing exceptional service to our guests, and maintaining a clean and welcoming environment.Key Responsibilities:Assist servers in setting up and...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    At Omni Hotels, we are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at the Montelucia Resort & Spa.The ideal candidate will have a proven track record of delivering exceptional guest service and ensuring seamless operations in a fast-paced restaurant environment.Key responsibilities will include:Ensuring prompt,...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryOmni Hotels & Resorts is seeking a highly skilled Assistant Restaurant Manager to join our team. As a key member of our Food and Beverage department, you will be responsible for ensuring the highest level of service and quality in our restaurant operations.ResponsibilitiesSupervise and train restaurant staff to deliver exceptional guest service...

  • Hair Stylist

    3 weeks ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled Hair Stylist to join our team at the Montelucia Resort & Spa. As a Hair Stylist, you will be responsible for providing exceptional hair services to our guests, including cutting, coloring, and styling.Key ResponsibilitiesProvide high-quality hair services to guests, including cutting, coloring, and styling.Prescribe...


  • Paradise Valley, Arizona, United States Scottsdale Plaza Resort Full time

    Job Title: Food and Beverage SupervisorLocation: Scottsdale Plaza ResortJob Type: Full-timeAbout Us: Highgate Hotels is a leading real estate investment and hospitality management company. We are committed to providing exceptional service and creating memorable experiences for our guests.Job Summary:The Food and Beverage Supervisor is responsible for...

  • Front Desk Associate

    3 weeks ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job Summary:Omni Hotels & Resorts is seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a seamless stay experience. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their entire stay.Key Responsibilities:Process guest check-ins and check-outs efficiently and accurately.Provide...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled Restaurant Assistant Manager to join our team at the Montelucia Resort & Spa. As a key member of our Food and Beverage team, you will be responsible for ensuring the highest level of service and quality in our restaurant, Prado.Key Responsibilities:Supervise and train staff to deliver exceptional guest service and...

  • Front Desk Associate

    4 weeks ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest check-ins and check-outs in a...


  • Paradise Valley, Arizona, United States AVE by Korman Communities Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at AVE by Korman Communities. As a Guest Services Representative, you will be the face of our company, responsible for setting a great first impression to residents, clients, prospects, and all other visitors to the community.Key ResponsibilitiesAnticipate and...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Job Title: Security and Loss Prevention SpecialistLocation: Omni Hotels & ResortsJob Summary:We are seeking a highly skilled Security and Loss Prevention Specialist to join our team at Omni Hotels & Resorts. As a Security and Loss Prevention Specialist, you will be responsible for ensuring the safety and security of our guests, associates, and hotel...


  • Paradise Valley, Arizona, United States AVE by Korman Communities Full time

    Guest Services RepresentativeAVE by Korman Communities is seeking a highly skilled Guest Services Representative to join our team. As the face of our brand, you will be responsible for delivering exceptional service to our residents, clients, and guests.Key Responsibilities:Anticipate and address residents' needs, ensuring their expectations are...


  • Paradise Valley, Arizona, United States AVE by Korman Communities Full time

    About the RoleWe are seeking a highly skilled Guest Services Representative to join our team at AVE by Korman Communities. As the face of our brand, you will be responsible for delivering exceptional service to our residents, clients, and guests.Key ResponsibilitiesAnticipate and address residents' needs, ensuring their expectations are exceeded.Keep all...


  • Paradise Valley, Arizona, United States Scottsdale Plaza Resort Full time

    Highgate Hotels, a leading real estate investment and hospitality management company, is seeking a skilled Food Service Director to join our team at the Scottsdale Plaza Resort. Located in the heart of Arizona, our resort offers a unique blend of luxurious amenities and breathtaking natural beauty, making it the perfect destination for families, business...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryThe Front Office Supervisor will play a vital role in creating a 4-diamond guest experience from arrival to departure. This position requires a passion for leading a dynamic team and providing exceptional service to each guest.Key ResponsibilitiesAssist the Front Office Management team in supporting the front office operation and supervising...


  • Paradise Valley, Arizona, United States Hampton Inn & Suites Scottsdale Shea Blvd AZ Full time

    Job OverviewWe are seeking a highly organized and customer-focused Executive Housekeeper to lead our housekeeping team at Hampton Inn & Suites Scottsdale Shea Blvd AZ. As a key member of our hospitality team, you will be responsible for ensuring the highest level of cleanliness and service for our guests.Key ResponsibilitiesLead the housekeeping team,...

  • Loyalty Ambassador

    1 month ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job Title: Loyalty AmbassadorJob Summary:The Loyalty Ambassador will be responsible for delivering exceptional guest experiences and enhancing the Omni Montelucia pre-arrival, in-house, and post-departure experience. This role will focus on providing personalized service to our Select Guests, ensuring their stay is nothing short of exceptional.Key...


  • Paradise Valley, Arizona, United States Pyramid Global Hospitality Full time

    About the RoleThe Steward will transport and clean cooking utensils and service ware to provide cooks, bus persons, and food servers with the necessary equipment for a seamless guest dining experience. This role requires attention to detail, a pleasant disposition, and the ability to work efficiently in a high-pressure environment.Key Responsibilities...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at Omni Hotels & Resorts. As a Housekeeping Room Attendant, you will be responsible for maintaining a high standard of cleanliness in each guest room, ensuring a comfortable and enjoyable stay for our guests.Key Responsibilities:Maintain regular...

  • Loyalty Ambassador

    3 weeks ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryThe Loyalty Ambassador will be responsible for delivering exceptional service to our Select Guests, enhancing and creating a personalized experience that aligns with their existing reservation.Key ResponsibilitiesKnow all things Select Guest, setting up their reservation's pre-arrival, following up with guest during their stay, and sending a...