Personal Banking Associate

6 days ago


Chardon, Ohio, United States Fifth Third Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at Fifth Third Bank. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and identifying financial needs to deliver tailored solutions.

Key Responsibilities
  • Utilize the consultative sales process to build customer profiles and identify financial needs.
  • Maintain in-depth knowledge of retail consumer and small business products/services to recommend solutions.
  • Proactively reach out to customers to set appointments for financial reviews and engage in outside sales activities.
  • Establish close working relationships with business partners to provide holistic financial solutions.
  • Meet/exceed customer experience and individual/team production goals to enhance revenue growth.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to represent Fifth Third Bank professionally and maintain confidentiality.
Working Conditions

This role requires normal office environment and extended viewing of computer screens. Travel may be required for training and scheduling flexibility.

Fifth Third Bank is an equal opportunity employer and promotes diversity and inclusion in all employment decisions.



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