Business Services Coordinator
3 days ago
**Job Summary:**
We are seeking a highly skilled Field Operations Associate to join our team. As a Field Operations Associate, you will be responsible for providing exceptional customer service and support to our clients. You will work under direct supervision, assigned to a temporary in-house talent pool that provides replacement and/or short-term administrative services in place of Office Service Reps.
Main Responsibilities:
- Provide customer service and support to clients through proactive problem identification/resolution and relationship building.
- Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
- Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
- Package and process outgoing overnight items to meet client and vendor deadlines.
- Log and deliver incoming overnight packages within established time frames.
- Will drive company vehicle to pick up and deliver outgoing mail and packages from client site and/or other locations within established time frames.
- Organize and distribute supplies to client. Verify and log orders upon delivery.
- Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
Requirements:
- High school Diploma or equivalent.
- 2-5 years experience working in a mailroom or professional office environment.
- Valid U.S. Driver's License with a clean driving record.
- Previous driving experience.
- Capable of performing the basic job functions under general direction.
- Basic knowledge of metering, weighting, logging and other shipping procedures.
- Basic computer skills required.
Estimated Salary Range: $45,000 - $65,000 per year, depending on location and experience. This salary range is based on industry standards and takes into account the cost of living in the Greenville, SC area.
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