Service Delivery Coordinator

3 days ago


Greenville, South Carolina, United States WESCO International Full time
About the Job

WESCO International is seeking a skilled Service Delivery Coordinator to join our team. In this role, you will be responsible for providing top-notch customer service and support, ensuring that customers receive prompt and effective solutions to their issues.

Responsibilities
  • Respond to customer inquiries via phone, email, and walk-ins, providing accurate and helpful information.
  • Research and resolve customer complaints, working collaboratively with internal teams to find solutions.
  • Support sales counter operations, handling walk-in and telephone inquiries.
Qualifications
  • High school diploma or equivalent required; associate's degree preferred.
  • 2-4 years of relevant experience in customer service or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Benefits

We offer a competitive salary range of $50,000 - $60,000 per year, depending on location and experience. Additionally, our benefits package includes medical, dental, and vision coverage, 401(k) matching, and paid time off.



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