Front Office Assistant

3 days ago


Great Barrington, Massachusetts, United States Advocate Health Full time

Job Summary:

We are seeking a highly organized and detail-oriented Front Office Assistant to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, managing patient schedules, and ensuring accurate and timely registration of patients.

Key Responsibilities:

  • Patient Scheduling: Schedule patient appointments, manage waitlists, and ensure timely and accurate scheduling of patients.
  • Registration and Insurance Verification: Verify patient insurance, collect demographic information, and register patients in a timely and accurate manner.
  • Communication and Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Data Entry and Management: Accurately and efficiently enter patient data into our electronic health record system, ensuring data integrity and compliance with regulatory requirements.
  • Team Collaboration: Work collaboratively with healthcare providers, nurses, and other team members to ensure seamless patient care and efficient workflow.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 2-3 years of experience in a healthcare setting, preferably in a front office or registration role.
  • Skills: Excellent communication and customer service skills, proficiency in electronic health record systems, and ability to work in a fast-paced environment.

Working Conditions:

This is a full-time position, working Monday through Friday, 8am-4pm. The ideal candidate will be able to work in a fast-paced environment, multitask, and prioritize tasks effectively. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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