Dental Front Desk Lead Position

1 month ago


Great Barrington, Massachusetts, United States Community Health Program Inc Full time
About the Role

The Dental Front Desk Lead is a critical member of our team, responsible for ensuring the smooth operation of our dental front-end services. This includes managing front-end staff, planning and coordinating work schedules, and collaborating with the Director of Dental Operations to promote an optimal patient care experience.

Key Responsibilities

Directs all front desk functions and staff
Plans, coordinates, and develops work schedules for assigned staff to ensure adequate coverage
Works in collaboration with the Director of Dental Operations to perform education and training for clerical staff when required
Travels to all dental locations as requested
Participates in and sometimes leads improvement initiatives
Communicates openly with the Director of Dental Operations, staff, and dentists for problem resolution
Actively fosters and contributes to a positive work environment
Monitors and promotes a clean and professional office setting with regular office rounds
Manages waitlists and patient access with a focus on patient-centeredness
Assesses the scheduling practices on an ongoing basis to optimize provider availability relative to call volumes and community need
Able to field patient complaints before potentially escalating to the Director of Dental Operations
Works collaboratively with the Billing Department to assure accuracy and timeliness of practice billing and educates assigned staff appropriately

Requirements

High school diploma or general education degree (GED)
Excellent computer skills, including knowledge of Microsoft Office
Prior EDR experience a plus, patient-scheduling experience is required

Community Health Programs

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

  • Great Barrington, Massachusetts, United States Community Health Program Inc Full time

    About the RoleThe Dental Front Desk Lead is a vital member of our team at Community Health Programs Inc, responsible for overseeing the front-end operations of our dental clinic. This role requires a strong leader who can maintain a high-performing front-end team, ensuring seamless patient flow and exceptional customer service.Key Responsibilities Direct and...

  • Dental Assistant Lead

    4 weeks ago


    Great Barrington, Massachusetts, United States Community Health Program Inc Full time

    About the RoleCommunity Health Programs is seeking a highly skilled and experienced Lead Dental Assistant to join our team. As a key member of our dental team, you will provide exceptional support to our dentists and dental hygienists, ensuring the highest level of patient care and satisfaction.Key ResponsibilitiesAssist dentists with instruments, patient...


  • Great Barrington, Massachusetts, United States Community Health Program Inc Full time

    About the RoleWe are seeking a highly skilled and dedicated Dental Assistant to join our team at Community Health Program Inc. As a key member of our dental team, you will play a vital role in providing exceptional patient care and supporting our dentists and dental hygienists.Key ResponsibilitiesAssist dentists with instruments, seating patients, and room...

  • Dental Assistant

    4 weeks ago


    Great Barrington, Massachusetts, United States Community Health Program Inc Full time

    Dental Assistant Job SummaryWe are seeking a highly skilled and detail-oriented Dental Assistant to join our team at Community Health Program Inc. As a Dental Assistant, you will play a vital role in providing exceptional patient care and supporting our dental team.Key Responsibilities:Assist dentists with instruments, seating patients, and room...

  • Dental Assistant

    4 weeks ago


    Great Barrington, Massachusetts, United States Community Health Program Inc Full time

    About the RoleCommunity Health Program Inc is seeking a highly skilled and dedicated Dental Assistant to join our team at the Great Barrington Dental Center. As a Dental Assistant, you will play a vital role in providing exceptional patient care and supporting our dentists and dental hygienists in delivering high-quality dental services.Key...


  • Great Barrington, Massachusetts, United States Community Health Programs Inc Full time

    Job Summary:The Behavioral Health Receptionist plays a vital role in the front line of communication between clients, therapists, and the Behavioral Health Department. This position requires excellent communication skills, both on the phone and in person.Key Responsibilities:Answer client questions or provide general information, directing them to relevant...

  • Dental Assistant

    4 weeks ago


    Great Barrington, Massachusetts, United States Community Health Program Inc Full time

    Dental Assistant Job SummaryWe are seeking a skilled Dental Assistant to join our team at Community Health Program Inc. The successful candidate will provide support to our dentists and dental hygienists, ensuring a smooth and efficient patient experience.Key Responsibilities:Assist dentists with instruments, seating patients, and room preparationGreet...


  • Great Barrington, Massachusetts, United States Advocate Health Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Office Assistant to join our team at Advocate Health. In this role, you will be responsible for providing exceptional patient service, managing patient schedules, and ensuring accurate and timely registration of patients.Key Responsibilities:Patient Scheduling: Schedule patient...


  • Great Barrington, Massachusetts, United States Quality Talent Group Full time

    About the JobWe are seeking a Part-Time Licensed hygienist to join our team at Crystal Lake Dental Associates.As a member of our team, you will have the opportunity to work with a highly trained team and have access to a vast network of experts across the nation.Key ResponsibilitiesProvide dental hygiene services to patientsCollaborate with doctors to...

  • Admitting Lead

    1 month ago


    Great Barrington, Massachusetts, United States Berkshire Health Systems Full time

    Lead Lead Lead Lead Lead Lead Lead Lead Lead Lead Lead Float Admitting SpecialistAt Berkshire Health Systems, we are seeking a highly skilled and experienced Lead Lead Lead Lead Lead Lead Lead Lead Lead Lead Lead Float Admitting Specialist to join our team. As a Lead Lead Lead Lead Lead Lead Lead Lead Lead Lead Lead Float Admitting Specialist, you will be...

  • Restaurant Shift Lead

    4 weeks ago


    Great Barrington, Massachusetts, United States Noodles & Company Full time

    Overview:Noodles & Company is a fast casual restaurant that serves fresh, high-quality food. We're seeking a Shift Manager to join our team and help us deliver an exceptional customer experience. As a Shift Manager, you will be responsible for motivating and coaching our team members, ensuring that our food safety standards are met, and providing excellent...


  • Great Barrington, Massachusetts, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with a current opening for a Surgical Technician position in Great Barrington, MA. We offer a range of benefits and perks, including competitive pay, day one medical, dental, and vision insurance, license, travel, tuition, and scrub reimbursement, and a matching 401k. Our team is passionate and...

  • Sales Lead

    1 month ago


    Great Barrington, Massachusetts, United States Ascena Full time

    About UsAt Ascena, we're dedicated to empowering women to find their authentic self-expression through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful. We're a company that values individuality and creativity, and we're looking for like-minded individuals to join our team.About the...


  • Great Barrington, Massachusetts, United States Willow Creek Community Church Full time

    As a part-time Campus Experience Ambassador with Willow Creek Community Church, you will be the welcoming face of our community, making a significant impact in the lives of guests and staff alike. Our church is an egalitarian non-denominational, multi-site church in and across Chicagoland, passionate about helping people take next steps to love God, love...


  • Great Barrington, Massachusetts, United States PRIDE Health Full time

    PRIDE Health is seeking a travel nurse RN Med Surg for a travel nursing assignment in the United States.Job DetailsSpecialty: Med SurgDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelPride Health offers a competitive pay package based on 12 hour shifts and 36.0 hours per week, with a tax-free stipend amount to be determined. The job requires a 13...


  • Great Barrington, Massachusetts, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.Key Responsibilities:Creates a positive internal and external...


  • Great Barrington, Massachusetts, United States Solomon Page Full time

    Solomon Page is seeking a skilled Physical Therapist to provide high-quality patient care in a dynamic travel setting.Job DetailsSpecialty: Physical TherapyDiscipline: RehabilitationEmployment Type: TravelAs a Physical Therapist with Solomon Page, you will work closely with patients to develop personalized care plans, consistently documenting progress and...

  • Loft Part Manager

    4 weeks ago


    Great Barrington, Massachusetts, United States Ascena Full time

    Position Overview:As a Loft Part Manager, you will be responsible for providing exceptional client services, operating as the Manager on Duty in the absence of a manager, and performing operational and transactional functions. You will handle client service issues, issue approvals for desk transactions, and open and close the store. The Sales Lead will refer...


  • Great Barrington, Massachusetts, United States PRIDE Health Full time

    Job Title: Travel Nurse RN Med Surg Position in MassachusettsJob Description: PRIDE Health is seeking a travel nurse RN Med Surg for a travel nursing job in Massachusetts.Job Details:* Specialty: Med Surg* Discipline: RN* Duration: 13 weeks* Hours: 36 hours per week* Shift: 12 hours, nights* Employment Type: TravelAbout the Job: PRIDE Health is the...


  • Great Barrington, Massachusetts, United States Travel Nurses, Inc. Full time

    We are seeking a skilled Med Surg RN for a travel nursing position in Great Barrington, Massachusetts. This 13-week assignment offers a 36-hour workweek with 12-hour night shifts. As a travel nurse with Travel Nurses, Inc., you will have access to excellent benefits, including day-one health care coverage, a 401(k) plan, and competitive salaries.Job...