Technical Training Support Associate

2 weeks ago


Kansas City, Missouri, United States Stewart Full time

Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company.

We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
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Job Description
Job Summary

Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations.

Manages and reviews client files, answers client inquiries and coordinates all the administrative details necessary.
Job Responsibilities

Responsible for the technical training of Stewart employees on primary production system, and various integrated applications and/or business processes designed for field use
Review and escalate business needs and determine associated learning and development gaps
Assists with content design, development, and content delivery creating a positive, enjoyable experience for Stewart employees attending training courses
Applies learning theory to learning program design and assists in evaluating training programs on an ongoing basis to ensure organizational and individual needs are met
Applies working knowledge of business and best practices gained through understanding of key business drivers and recognition of how own area integrates within organization
Acts as a resource for colleagues, provides guidance to less experienced team members
Facilitate learning within the organization through in person or virtual instructor led session, one-on-one interactions
Interacts with employees of all levels in a productive and constructive manner and maintains professional relationships
Updates and improves one's knowledge and skills pertaining to learning technology and related fields
Performs all other duties as assigned by management
Education

Bachelor's degree in relevant field or equivalent experience preferred
Experience

Typically requires 2+ years of related work experience
Knowledge of title and escrow industry preferred
Skills

Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedents
Individual contributor working with limited oversight Explains complex and/or sensitive information in a straightforward manner

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.

If you have a disability and need assistance or an accommodation in the application process, please contact us by email at.

Pay Range & Benefits
$66, $110,955.52 Annually
The base salary range provided is consistent with similar roles at the Company.

The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components.

Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts

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