Technical Support Specialist
24 hours ago
At PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our clients' operations environment with a focus on networking technologies.
Key Responsibilities:- Provide technical support and maintenance for clients' operations environment, with a focus on networking technologies.
- Clarify common customer problems and provide resolutions for simple system failures or degradations according to standard protocols.
- Monitor and take calls for problems, taking corrective actions to minimize customer impact.
- Create and update internal tickets to document monitoring and recovery steps for the Mastercard Operations Command Center.
- Recommend areas for network enhancements and assist with implementing basic changes within the network environment.
- Support customer interactions to provide infrastructure-related services, including incident, problem, change, and capacity management, and reporting activities for Service Assurance.
- Strong technical skills and knowledge of networking technologies.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Experience with network operations and technical support.
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Technical Support Specialist
1 week ago
Kansas City, Missouri, United States C4 Technical Services Full timeJob Title: Technical Helpdesk SpecialistAt C4 Technical Services, we are seeking a highly skilled and motivated Technical Helpdesk Specialist to join our team. As a Technical Helpdesk Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States C4 Technical Services Full time### Job Summary We are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for ensuring proper computer operation so that end-users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user Service...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States C4 Technical Services Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for providing technical assistance to end-users, resolving technical issues, and ensuring the smooth operation of computer systems.Key ResponsibilitiesProvide technical support to...
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Technical Support Specialist
5 days ago
Kansas City, Missouri, United States PRI Global Full timeJob Title: Technical Support SpecialistAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our clients' operations environment with a focus on networking technologies.Key Responsibilities:Provide...
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Technical Support Specialist
23 hours ago
Kansas City, Missouri, United States PRI Global Full timeJob Title: Technical Support SpecialistAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our operations environment with a focus on networking technologies.Key Responsibilities:Provide technical...
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Technical Support Specialist
3 weeks ago
Kansas City, Missouri, United States Callruby Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Callruby. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users, troubleshooting complex technical issues, and maintaining the highest level of customer satisfaction.Key...
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Technical Support Specialist
1 week ago
Kansas City, Missouri, United States Callruby Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Ruby Receptionists HQ. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users, troubleshooting complex technical issues, and maintaining the overall health of our IT infrastructure.Key Responsibilities*...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States Callruby Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Callruby. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users, troubleshooting complex technical issues, and maintaining the overall health of our IT infrastructure.Key...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States AutoAlert Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at AutoAlert. As a key member of our customer experience team, you will be responsible for delivering exceptional support to our customers through various channels, including phone, email, and chat.Key ResponsibilitiesHandle inbound customer inquiries and provide timely...
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Technical Support Specialist
3 weeks ago
Kansas City, Missouri, United States AutoAlert Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at AutoAlert. As a key member of our customer experience team, you will be responsible for delivering exceptional support to our customers through various channels, including phone, email, and chat.Key ResponsibilitiesHandle inbound customer inquiries and provide timely...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States H&R Block Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at H&R Block. As a Technical Support Specialist, you will be the single point of contact for all technical support for internal and/or external customers across the entire enterprise.Key ResponsibilitiesProvide technical support by communicating via phone, email, and...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States H&R Block Full timeJob SummaryAs a Technical Support Specialist at H&R Block, you will serve as a single point of contact for internal and external customers, providing technical support and resolving issues in a timely and professional manner. You will work closely with customers, technology services, and management to ensure seamless communication and resolution of technical...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States Clarivate Full time{"About the Role": "We are seeking a highly skilled Technical Support Analyst to join our growing Support Team at Clarivate. As a Technical Support Analyst, you will be the first point of contact for Sierra ILS customers, providing world-class technical support for Innovative hosted and remote, customer-based systems. Your key responsibilities will...
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Technical Support Specialist
3 weeks ago
Kansas City, Missouri, United States Insight Global Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Help Desk Technician, you will be responsible for providing top-notch support to our clients, ensuring their workstation, printer, and other endpoint hardware are running smoothly.Key Responsibilities:Provide technical support for MS Office...
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Technical Support Specialist
1 day ago
Kansas City, Missouri, United States Clarivate Full timeAbout the RoleWe are seeking a highly skilled Technical Support Analyst to join our growing Support Team at Clarivate. As a Technical Support Analyst, you will be responsible for providing world-class technical support for Innovative hosted and remote, customer-based systems.Key ResponsibilitiesServe as a first line of support for Sierra ILS...
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Technical Support Specialist
3 weeks ago
Kansas City, Missouri, United States PRI Global Full timeJob SummaryAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our operations environment, you will be responsible for providing routine technical support and maintenance with a focus on networking technologies.Key ResponsibilitiesProvide technical support and maintenance for our operations...
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Technical Support Specialist
3 weeks ago
Kansas City, Missouri, United States Insight Global Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a Help Desk Technician, you will be responsible for providing top-notch support to our clients, ensuring their workstation, printer, and other endpoint hardware are running smoothly.Key Responsibilities:Provide technical support for MS Office...
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Technical Support Specialist
3 weeks ago
Kansas City, Missouri, United States Insight Global Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Insight Global. As a key member of our IT department, you will provide top-notch support for our workstation, printer, and other endpoint hardware.Key ResponsibilitiesSupport MS Office 365 applications, including MS Teams, to ensure seamless productivityUtilize ServiceNow...
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Technical Support Specialist
2 weeks ago
Kansas City, Missouri, United States H&R Block Full timeJob SummaryAs a Technical Support Specialist at H&R Block, you will serve as a single point of contact for all technical support for internal and/or external customers across the entire enterprise. You will utilize software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents.Key ResponsibilitiesProvide...
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IT Support Specialist
3 weeks ago
Kansas City, Missouri, United States Advantage Technical Full timeJob Title: IT Support TechnicianAdvantage Technical is seeking a skilled IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support and assistance to our clients.Job Summary:We are looking for a highly motivated and experienced IT Support Technician to join our team. The successful candidate...