Client Relations Specialist
2 weeks ago
We are seeking a highly skilled Client Relations Representative to join our team at Magic Connections. As a key member of our Client Relations and Customer Service Team, you will play a vital role in building and maintaining long-lasting business relationships with our clients.
Key Responsibilities:- Establish and maintain strong relationships with clients to ensure their needs are met and exceeded.
- Identify and resolve client issues and concerns in a timely and professional manner.
- Collaborate with the sales team to ensure seamless communication and coordination with clients.
- Provide exceptional customer service and support to clients, ensuring their purchasing experience is individualized and of the highest quality.
- Document client information and ensure accurate processing of purchase orders.
- High School Diploma or equivalent certification required.
- Bachelor's Degree in Business Administration, Communications, Marketing, or related field preferred.
- 1-3 years of experience in Client Relations, Customer Service, Hospitality, Sales, or related field preferred.
- Strong communication and interpersonal skills, with a passion for building relationships.
- Results-driven and self-motivated, with a focus on improving interpersonal skills.
- Ability to practice active listening and empathy when dealing with client concerns.
At Magic Connections, we value our clients and are committed to providing exceptional service and support. If you are a team player with a passion for building relationships and delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
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