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Client Relations Specialist

2 months ago

Bellevue, Washington, United States ACG Seattle Full time

About ACG Seattle: We are a leading consulting firm specializing in telecommunications sales and marketing. Our mission is to assist renowned household brands in enhancing their profitability and elevating their brand visibility through innovative revenue strategies.

Position Overview: We are in search of a motivated Client Relations Specialist to support our strategic marketing and sales initiatives. The ideal candidate will play a crucial role in executing our marketing strategies and will serve as the primary representative of our brand.

Key Responsibilities:

  • Engage directly with clients, providing expert knowledge on products and addressing their inquiries.
  • Conduct market research to identify and connect with potential and existing clients, contributing to our sales pipeline.
  • Effectively communicate the features and advantages of our products/services tailored to individual client needs.
  • Address and resolve any objections during the sales process while providing timely responses to client questions.
  • Maintain professionalism and efficiency in handling all account-related inquiries.
  • Participate in regular training sessions with fellow team members and management to enhance product knowledge.

Qualifications:

  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in customer service or sales is preferred.
  • Exceptional verbal and nonverbal communication skills.
  • A strong desire for personal and professional growth.
  • Proven ability to manage time effectively and demonstrate a strong work ethic.
  • A positive and professional attitude when interacting with colleagues and clients.