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Business Operations Specialist
2 months ago
Generis Tek Inc is seeking a skilled Account Specialist to join our team. As an Account Specialist, you will play a critical role in managing key business programs and processes that support our customer service teams.
Key Responsibilities:- Maintain accurate documentation of assigned business programs and processes.
- Analyze data and user feedback to drive process improvements.
- Review and govern the effectiveness and accuracy of programs and processes.
- Act as a designated stakeholder for projects related to assigned programs and processes.
- Provide program and process data, feedback, and recommendations to support operations leadership.
- Adhere to all client and company standards and expectations.
- 3+ years of experience managing business programs and processes or an undergraduate degree in business operations or a related field.
- Strong attention to detail to facilitate process review and maintenance.
- Excellent communication skills to facilitate deployment and enforcement of existing processes.
- Creative thinking to facilitate process improvements on various scales.
- Familiarity with Salesforce CRM and privacy principles and protections.
About Generis Tek Inc: We are a boutique IT and professional staffing firm based in Chicagoland. We offer contingent labor and permanent placement services to Fortune 500 clients nationwide. Our philosophy is built on delivering long-term value and building lasting relationships with our clients, consultants, and employees.
