Client Support Specialist

5 hours ago


Atlanta, Georgia, United States First Horizon Full time
Job Summary

We are seeking a highly skilled Client Support Specialist to join our team at First Horizon. As a key member of our commercial banking team, you will provide exceptional support to our clients and sales staff by performing complex daily clerical functions. Your primary responsibility will be to maintain the office and document processing, ensuring seamless operations and high-quality service delivery.

Key Responsibilities
  • Provide Commercial Lending Support to Commercial Relationship Managers
  • Review and Fund Loans
  • Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
  • Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency
  • Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
  • Authorize payment and fees of commercial client overdrafts
  • Approve and process commercial client's withdrawals on lines of credit
  • Communicate with clients, attorney's, insurance companies, title companies, and various other professionals
  • Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
  • Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
  • Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
Requirements
  • High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience
  • Proficiency with MS Office Suite


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