Client Services Representative
1 week ago
Overview:
We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at the University of New Mexico. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients, resolving account issues, and maintaining accurate records.
Responsibilities:- Research and validate account and billing information to ensure accuracy and compliance.
- Respond to client inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to resolve complex account issues.
- Develop and maintain strong relationships with clients to ensure high levels of satisfaction.
- Stay up-to-date with industry regulations and company policies to ensure compliance.
- High School Diploma or equivalent required.
- Experience with insurance, patient, Medicaid, and Medicare billing preferred.
- Proficient in Microsoft Office and able to learn new software systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Office environment with occasional travel required.
- Ability to lift and move up to 20 pounds with or without accommodation.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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Claims Client Service Specialist
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