Client Services Representative

1 week ago


Schenectady, New York, United States Transworld Systems Full time
Job Title: Client Services Representative

Overview:

We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at the University of New Mexico. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients, resolving account issues, and maintaining accurate records.

Responsibilities:
  • Research and validate account and billing information to ensure accuracy and compliance.
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex account issues.
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction.
  • Stay up-to-date with industry regulations and company policies to ensure compliance.
Requirements:
  • High School Diploma or equivalent required.
  • Experience with insurance, patient, Medicaid, and Medicare billing preferred.
  • Proficient in Microsoft Office and able to learn new software systems.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Work Environment:
  • Office environment with occasional travel required.
  • Ability to lift and move up to 20 pounds with or without accommodation.

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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