Client Service Banker

5 days ago


Schenectady, New York, United States Pioneer Bank, National Association Full time
Job Summary

Pioneer Bank, National Association is seeking a highly skilled Client Service Banker to join our team. As a Client Service Banker, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  1. Provide outstanding service and solutions to clients, ensuring their needs are met and exceeded.
  2. Process transactions accurately, including deposits, withdrawals, payments, and other financial services.
  3. Act as a first line of defense in detecting potentially fraudulent activities and adhere to all policies and procedures to maintain compliance standards.
  4. Build strong relationships with clients by actively listening to their needs and providing personalized solutions.
  5. Engage clients in a consultative manner, using a holistic approach to explore solutions that improve their financial well-being.
  6. Perform platform duties, such as account opening, maintenance, and service inquiries, as directed by branch management.
  7. Assist branch management and the Client Service Supervisor in various operational activities as needed.
Requirements
  1. High School graduate (or GED) required, or current high school student anticipating graduation.
  2. Strong mathematical skills required.
  3. Minimum of six months cash handling experience and customer service experience preferred.
  4. Ability to adapt to evolving technologies and systems.
Equal Opportunity Employer

Pioneer Bank, National Association is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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