Customer Service Representative II

1 week ago


Schenectady, New York, United States MAXIMUS Full time
Customer Service Representative II Job Summary

Maximus is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our Call Center Operations team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Collaborate with internal teams to resolve customer complaints and issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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