Customer Service Representative
2 weeks ago
We are seeking a highly organized and detail-oriented individual to join our team as a Call Center Representative. In this role, you will be responsible for updating existing records, analyzing employee data, and reviewing documents to ensure accuracy.
Key Responsibilities- Update existing records with new or revised information as needed.
- Analyze employee data to ensure accuracy prior to open enrollment period.
- Review documents, such as applications, forms, contracts, and agreements, to verify accuracy prior to submission during the open enrollment period.
- Collaborate with other departments to resolve issues regarding incorrect data entries.
- Organize files according to established procedures for easy retrieval later on.
- Maintain confidentiality of sensitive information entered into the system.
- 1+ years of experience in a healthcare or insurance office.
- Prior pharmacy CSR experience is a plus.
- Prior administrative experience and data entry.
As a Call Center Representative at TEKsystems, you will have the opportunity to work with a dynamic team and contribute to the success of our clients. We offer a range of benefits, including medical, dental, and vision coverage, as well as a 401(k) retirement plan and life insurance.
Our company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.
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