Customer Service Representative

12 hours ago


Schenectady, New York, United States Spectrum Full time
Spectrum - Job Description

As a Customer Service Representative at Spectrum, you will be responsible for providing over-the-phone internet and phone support and repair services to keep customers connected. You will use advanced diagnostic tools to help address technical inquiries and get services running smoothly. Additionally, you will bring in internal support and field technicians to resolve issues and get customers back on track.

Key Responsibilities:
  • Provide technical support and troubleshooting for internet and phone services
  • Use advanced diagnostic tools to identify and resolve technical issues
  • Collaborate with internal support teams and field technicians to resolve complex issues
  • Communicate effectively with customers to understand their needs and provide solutions

Spectrum is a leading provider of internet, TV, and phone services, and we are committed to delivering exceptional customer experiences. If you are a customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



  • Schenectady, New York, United States Appolo Heating Full time

    Customer Service Representative OpportunityAppolo Heating is a leading home services provider seeking a personable and reliable individual to serve as a Customer Service Representative/Dispatcher. This role is ideal for someone looking to take their career to the next level with an industry leader.Key Responsibilities:Handle inbound and outbound customer...


  • Schenectady, New York, United States Renewal By Andersen Full time

    Customer Service and Sales RepresentativeWe are seeking a dynamic and customer-focused individual to join our team as a Call Center Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer inbound calls and make outbound calls to set qualified...


  • Schenectady, New York, United States Global Partners Full time

    Customer Service Representative - Global PartnersWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our guests.Provide excellent customer...


  • Schenectady, New York, United States Spectrum Full time

    Spectrum **Job Overview** As a Customer Service Representative at Spectrum, you will be responsible for providing exceptional support to our customers. **Key Responsibilities** * Provide over the phone internet and phone support and repair services to ensure customers stay connected * Utilize advanced diagnostic tools to troubleshoot technical issues and...


  • Schenectady, New York, United States Spectrum Full time

    Spectrum **Job Overview** As a Customer Service Representative at Spectrum, you will be responsible for providing exceptional support to our customers. Your primary goal will be to ensure that our customers have a seamless experience with our internet and phone services. **Key Responsibilities** * Provide technical support and troubleshooting services to...


  • Schenectady, New York, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.Key ResponsibilitiesProvide timely and...


  • Schenectady, New York, United States Shore Marketing Group Full time

    Job Opportunity at Shore Marketing GroupWe are seeking a highly motivated and organized Customer Support Representative to join our team at Shore Marketing Group. As a key player in our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and helping to drive sales growth.Key...


  • Schenectady, New York, United States TEKsystems Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesUpdate and Maintain Accurate Records: Ensure that all records are up-to-date and...


  • Schenectady, New York, United States Pioneer Bank, National Association Full time

    Job SummaryPioneer Bank, National Association is seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide outstanding service and solutions to our clients, ensuring...


  • Schenectady, New York, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.Key ResponsibilitiesProvide timely and...


  • Schenectady, New York, United States Schenectady Community Action Program Full time

    Job SummaryThe Schenectady Community Action Program is seeking a highly motivated and detail-oriented individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our community services programs.Key...


  • Schenectady, New York, United States Pioneer Savings Bank Full time

    Job SummaryPioneer Savings Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional service to our clients, processing transactions accurately, and building relationships with customers to meet their financial needs.Key...


  • Schenectady, New York, United States Renewal By Andersen Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Renewal by Andersen. As a key member of our sales team, you will be responsible for providing exceptional customer service via inbound and outbound calls, ensuring a seamless and personalized experience for our clients.Key...


  • Schenectady, New York, United States Pioneer Bank, National Association Full time

    Job SummaryPioneer Bank, National Association is seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide outstanding service and solutions to our clients, ensuring...


  • Schenectady, New York, United States Ellis Medicine Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ellis Medicine. As a key member of our hospital's answering service, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.Key ResponsibilitiesOperate the hospital's answering...


  • Schenectady, New York, United States Ellis Medicine Full time

    Job Summary:The Customer Service Representative will operate the hospital/physician's answering service communications system, triaging and processing customer calls while following specific protocols. This role requires effective communication skills, the ability to interact positively with strong and demanding personalities, and the ability to respond...


  • Schenectady, New York, United States First New York Federal Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at First New York Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our credit union products and services.Key...


  • Schenectady, New York, United States Lowe's Companies, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, building relationships with vendors, and collaborating with the Merchandising Service team to ensure seamless execution of merchandise resets and...


  • Schenectady, New York, United States Ellis Medicine Full time

    Job Summary:The Call Center Representative is responsible for operating the hospital/physician's answering service communications system. This role involves triaging and processing customer calls while following specific protocols. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have strong...


  • Schenectady, New York, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring the smooth operation of our plasma collection process, providing exceptional customer service to donors, and maintaining a safe and efficient work environment.Key...