Medical Office Coordinator
6 days ago
We are seeking a highly skilled and experienced Medical Receptionist to join our growing team at Fast Pace Health. As a Medical Receptionist, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities:- Maintain accurate and up-to-date patient records, including demographic and insurance information.
- Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
- Collect co-pays, co-insurance, deductibles, and past due balances.
- Provide general assistance to patients, including greeting, registering, and discharging.
- Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
- Answer telephone, take messages, and return voicemails.
- Provide clerical support as required.
- Medical office experience and a familiarity with basic medical terminology preferred.
- Ability to work independently and with the public in a high-pressure environment.
- Detail-oriented with excellent interpersonal communication skills.
- Outgoing and compassionate attitude.
- Completes all required preceptor training to effectively onboard and train new hires.
- Engages with Learning and Development to manage onboarding and training of new employees.
- Meets new employees on their first day in clinic and facilitates welcome and introductions, facility tours, and clinic process overview.
- Partners with Learning and Development and new hires to establish a training plan and review training schedule.
- Submits weekly evaluations on trainee's progress to Learning and Development.
We offer a competitive compensation and benefits package, including holiday pay, PTO, medical, dental, vision, and work-life balance. As a Fast Pace Health employee, you will have the opportunity to participate in community events and outreach programs.
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