Customer Service Retail Specialist
2 weeks ago
Position: Customer Service Retail Specialist
- Location: Estero
Goodwill Industries of Southwest Florida is dedicated to empowering individuals with disabilities and disadvantages by providing transformative opportunities for independence.
Key Responsibilities:
We are seeking individuals with exceptional customer service abilities. The primary responsibilities include delivering friendly, prompt, and accurate service to customers. You will assist customers on the sales floor and efficiently handle transactions at the register. Familiarity with all departments is essential to effectively address customer inquiries and requests.
Additional tasks include greeting customers, processing donations, and providing receipts. You will also be cross-trained to manage the donation area and support various backroom operations as needed.
Qualifications:
A high school diploma or equivalent is preferred. Previous retail experience is advantageous.
Essential Skills:
- Proficiency in operating cash registers, adding machines, credit card terminals, and telephones.
- Ability to adhere to pricing guidelines and follow both oral and written instructions.
- Basic math skills and the capacity to use sound judgment while demonstrating patience and understanding.
- Physical capability to bend, stoop, reach, lift, push, pull, and move items, including the ability to lift and carry up to 40 pounds.
- Willingness to stand for extended periods and adapt to varying temperatures and environments.
Employee Benefits:
- Health, vision, and dental insurance
- 403(b) retirement plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store discounts
- Tuition reimbursement
Goodwill Industries of Southwest Florida is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Core Values:
- Respect: We treat all individuals with dignity and respect.
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
- Ethics: We strive to uphold the highest ethical standards.
- Learning: We encourage each other to pursue excellence and continuous learning.
- Innovation: We embrace ongoing improvement, creativity, and change.
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