Site Reliability Engineer

4 days ago


Scottsdale, Arizona, United States Frontend Arts Full time
Job Description

Frontend Arts is seeking a highly skilled Site Reliability Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the reliability and performance of our production environment.

Key Responsibilities:
  • Perform root cause analysis and manage communication with stakeholders to resolve production issues.
  • Ensure all production changes are made in accordance with our life-cycle methodology and risk guidelines.
  • Work on-call production support and manage a 24/7 support environment.
  • Develop and maintain a deep understanding of our infrastructure environments.
  • Utilize excellent problem management skills to identify and execute measures to reduce repeat occurrences.
  • Collaborate with the infrastructure support team to manage client relationships and ensure seamless communication.
Requirements:
  • 3+ years of experience in incident management, change management, and problem management.
  • 1-2 years of experience in infrastructure support, configuration, and release management.
  • 2-3 years of hands-on experience with tools such as Splunk, Grafana, Loki, and APM solutions.
  • 2+ years of experience with application support built on-prem and native cloud environments.
  • Proficiency in coding languages such as Java, SQL, Prometheus, Shell, and Python.
Education:

A Bachelor's degree in engineering or computer science, or a Bachelor's degree with significant work experience in the technology industry.



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