Global Capital Markets Relationship Manager

4 days ago


Wilmington, Delaware, United States M&T Bank Full time
Job Summary

We are seeking a highly skilled and experienced Global Capital Markets Relationship Manager to join our team at M&T Bank. As a key member of our team, you will be responsible for managing client relationships and daily administration of assigned Global Capital Markets accounts of varying complexity and importance.

Key Responsibilities
  • Monitor relevant administrative and operational systems, databases, and activity related to accounts of moderate to significant intricacy, complexity, and level of risk.
  • Review, analyze, and provide comments to counsel related to negotiation and drafting of operative documents and agreements for assigned accounts.
  • Coordinate activities related to monitoring risks and ensuring regulatory compliance for assigned accounts with Legal, Risk, Compliance, and/or Audit as required.
  • Research and resolve issues related to control and client service aspects of assigned accounts in a timely manner to maintain customer satisfaction.
  • Work with external parties, including attorneys, financial advisors, interested parties, and alliance/service partners, to structure and close GCM transactions in a timely manner.
  • Complete various account administration activities of moderate to significant intricacy, complexity, and risk, including timely cash flow execution and fee billing, internal and external reporting, and tickler processing.
  • Participate, along with GCM Sales, in sales calls to current and prospective clients, either in-person or over the phone, and prepare fee proposals to support new business opportunities.
  • Evaluate fees for suitability and conformance with fee schedules and partner with Fee Billing to monitor and timely collect aged receivables.
  • Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business.
  • Identify areas, based on transaction knowledge and fees charged, where revenues can be increased by charging additional fees when services change, and advise management of these opportunities.
  • Implement approved fee increases, fee discounts, and waivers as identified or instructed and per established controls and procedure.
Requirements
  • Bachelor's degree and a minimum of 2 years' client service experience in Global Capital Markets products or markets, or in lieu of a degree, a combined minimum of 6 years' higher education and/or work experience, including a minimum of 2 years' client service experience in Global Capital Markets products or markets.
  • High level of proficiency with personal computers as well as pertinent software.
  • Prior experience reading, analyzing, and interpreting legal documents.
  • Prior experience calculating amounts such as discounts, interest, commissions, and percentages.
  • Familiarity with corporate structures, relevant laws, and regulations.
  • Proven problem-solving skills.
  • Strong verbal and written communication skills.
  • Strong analytical skills.
Preferred Qualifications
  • CCTS (Certified Corporate Trust Specialist) certification.
  • Working knowledge of pertinent specialized internal software applications.
  • Managerial or leadership experience.
  • Demonstrated sense of ownership in jobs or projects.


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