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Global Capital Markets Payments and F/X Associate
2 months ago
We are seeking a highly skilled Global Capital Markets Payments and F/X Associate to join our team. As a key member of our Global Capital Markets team, you will be responsible for leading aspects of Global Capital Markets F/X and payment servicing of institutional clients.
Key Responsibilities- Process new account setups, adjustments to existing accounts, transfers of ownership and/or formation of payments through data entry for Corporate Trust customers, ensuring timeliness and accuracy of all work.
- Respond to client requests by phone, service ticket and email which vary in complexity for resolution.
- Perform specific functional or operational tasks of advanced complexity transactions.
- Carry out tasks in a timely and controlled fashion.
- Adhere to policies and procedures for assigned functional tasks.
- Collaborate with management, internal partners, relationship management, and transaction management to ensure proper controls are in place for assigned functional group.
- Responsible for learning and understanding daily tasks, processes and controls for assigned functional group.
- Escalate and resolve issues that may arise within functional area in coordination with managers and other appropriate parties.
- Shadow Relationship Managers or Transaction Managers for further career and knowledge development.
- Provide effective support, coaching and/or mentoring of any assigned team associates.
- Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
- Promote an environment that supports diversity and reflects the M&T Bank & WTNA brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
This position works under supervision and will provide support to less experienced personnel. This position will be responsible for F/X and payments. The Payments functional team is responsible for ensuring that GCM payments are processed accurately and in a timely manner.
Requirements- Associate's degree and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 5 years higher education and/or related work experience.
- Experienced in processing new account setups, adjustments to existing accounts, transfers of ownership and/or formation of payments through data entry for Corporate Trust customers.
- Strong problem-solving skills.
- Strong written and verbal communication skills.
- Strong Customer Service skills.
- Prior experience operating in a team environment.
- Experience using pertinent word processing and spreadsheet software.
- Willing to work a flexible schedule as needed.
- Bachelor's degree in Business, Finance or Accounting.
- Understand the Foreign exchange process and be familiar with processing payment in various currencies.
- Ability to work under time constraints.
- Online application support experience.
- Knowledge of Bank systems.
- Knowledge of Bank culture.
- Detail-oriented.