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Front Desk Associate

2 months ago


Kirkland, Washington, United States Gold's Gym Full time
{"title": "Front Desk Associate", "description": "Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold\u2019s Gym. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a positive experience for our members and guests.

Key Responsibilities
  • Customer Service: Greet and direct members, guests, and staff in a friendly and professional manner.
  • Membership Sales: Process membership sales, renewals, and cancellations in a timely and accurate manner.
  • Front Desk Operations: Manage the front desk area, including answering phones, responding to member inquiries, and resolving issues in a professional and courteous manner.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and maintaining accurate records.
Requirements
  • Education: High school diploma or equivalent required.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with members, guests, and staff.
  • Customer Service Skills: Proven customer service skills, with the ability to provide exceptional service in a fast-paced environment.
  • Technical Skills: Basic computer skills, with the ability to learn and use our membership software.
What We Offer

We offer a competitive hourly rate of $11.50, a fun and dynamic work environment, and opportunities for professional growth and development.

", "lang_code": "en-US"}