Front Desk Representative

5 days ago


Kirkland, Washington, United States Courtyard Seattle Kirkland Full time

Overview

Courtyard Seattle Kirkland is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.

Responsibilities

  • Ensure a smooth and efficient check-in and check-out process for all guests.
  • Handle guest requests and complaints in a professional and courteous manner.
  • Provide accurate and timely information about hotel facilities and services.
  • Process payments and handle cash transactions.
  • Collaborate with other departments to ensure guest satisfaction.

Requirements

  • Previous customer service experience in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Recognition and rewards for outstanding performance.

About Us

Courtyard Seattle Kirkland is a dynamic and innovative hotel that is committed to providing exceptional guest experiences. We offer a range of amenities and services to make your stay with us comfortable and enjoyable.



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