Front Desk Representative
5 days ago
Overview
Courtyard Seattle Kirkland is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.
Responsibilities
- Ensure a smooth and efficient check-in and check-out process for all guests.
- Handle guest requests and complaints in a professional and courteous manner.
- Provide accurate and timely information about hotel facilities and services.
- Process payments and handle cash transactions.
- Collaborate with other departments to ensure guest satisfaction.
Requirements
- Previous customer service experience in a fast-paced environment.
- Strong verbal and written communication skills.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Ability to lift up to 25 pounds.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Recognition and rewards for outstanding performance.
About Us
Courtyard Seattle Kirkland is a dynamic and innovative hotel that is committed to providing exceptional guest experiences. We offer a range of amenities and services to make your stay with us comfortable and enjoyable.
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