Hotel Front Desk Representative

1 day ago


West Springfield, Massachusetts, United States Highgate Hotels Full time
Job Title: Hotel Front Desk Representative

Highgate Hotels is seeking a skilled Hotel Front Desk Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.

Responsibilities:
  • Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.
  • Maximize room revenue and occupancy by effectively managing room assignments and rates.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Stay up-to-date on hotel policies, procedures, and promotions to effectively communicate with guests.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Perform administrative tasks, such as data entry and report preparation.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software systems.
  • Availability to work a variety of shifts, including weekends and holidays.

Highgate Hotels offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



  • Springfield, Massachusetts, United States MGM Resorts International Full time

    The SHOW comes alive at MGM Resorts International. We're seeking individuals who share our passion for delivering exceptional guest experiences. As a Front Desk Representative, you'll be the first point of contact for our guests, setting the tone for their stay with us.The Job:As a Front Desk Representative, you'll be responsible for:Welcome guests to the...

  • Front Desk Ambassador

    1 month ago


    Springfield, Massachusetts, United States MGM Resorts International Full time

    {"title": "Front Desk Representative", "description": "Experience the Magic of MGM Resorts InternationalAre you ready to be part of a dynamic team that brings excitement and entertainment to life? As a Front Desk Representative at MGM Resorts International, you will be the first point of contact for our guests, setting the tone for an unforgettable...


  • West Yarmouth, Massachusetts, United States Ophthalmic Consultants Of Boston Full time

    Front Desk RepresentativeOphthalmic Consultants of Boston is seeking a highly skilled and motivated Front Desk Representative to provide exceptional patient care service in a fast-paced medical environment.Responsibilities:Deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment.Ensure efficient and...


  • Springfield, Massachusetts, United States MGM Resorts International Full time

    The SHOW comes alive at MGM Resorts International. Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB: As a Front Desk Representative, you will set the stage for the guest experience with your...

  • Front Desk Associate

    4 weeks ago


    Springfield, Massachusetts, United States MGM Resorts International Full time

    Unlock Your Potential at MGM Resorts InternationalAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Front Desk Representative at MGM Resorts International, you will be the first point of contact for our guests, setting the tone for their entire stay.Key...


  • West Springfield, Massachusetts, United States Radius Financial Group Full time

    Job Summary: We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at Radius Financial Group. As a key member of our front office team, you will be responsible for providing exceptional customer service and support to our clients and guests.Key Responsibilities:Customer Service: Utilize excellent communication and...


  • Springfield, Massachusetts, United States Spherion Full time

    Front Desk Receptionist Job DescriptionSpherion is seeking a highly organized and detail-oriented Front Desk Receptionist to join their team.Key Responsibilities:Greeting and Communication: Greet clients and visitors in a professional manner, and answer and direct phone calls to appropriate parties.Administrative Support: Maintain a clean and organized front...


  • West Yarmouth, Massachusetts, United States Ophthalmic Consultants Of Boston Full time

    Job SummaryOphthalmic Consultants of Boston is seeking a highly skilled and detail-oriented Front Desk Representative to provide exceptional patient care and administrative support in our medical offices.Key ResponsibilitiesPatient Check-in and Check-out: Ensure efficient and accurate processing of patient information, including demographic and financial...


  • Springfield, Massachusetts, United States Spherion Full time

    Front Desk Receptionist Job DescriptionSpherion is seeking a highly organized and detail-oriented Front Desk Receptionist to join our team.Key Responsibilities:Greet clients and visitors in a professional and welcoming manner.Answer and direct phone calls to the appropriate parties, ensuring timely and efficient communication.Maintain a clean and organized...


  • Springfield, Massachusetts, United States Baralife Medical Full time

    Job OpportunityWe are seeking a highly skilled and experienced Dental Front Desk Coordinator to join our team at Baralife Medical. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Greet and welcome patients in a...


  • Springfield, Massachusetts, United States Behavioral Health Network Full time

    Bilingual Receptionist Job DescriptionWe are seeking a highly organized and resourceful Bilingual Receptionist to join our team at the Carlson Recovery Center in Springfield, MA. As a critical member of our office environment, you will provide exceptional support to our clinical activities and interact with a diverse range of individuals, including those...


  • West Springfield, Massachusetts, United States Beltone New England Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Office Associate. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing daily operations, and supporting our clinical staff.Key ResponsibilitiesProvide top-notch customer service to patients...


  • West Springfield, Massachusetts, United States Beltone New England Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Office Associate at Beltone New England. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the overall success of our office.Key...


  • Springfield, Massachusetts, United States Specialized Dental Partners Full time

    Job Title: Dental Front DeskJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Dental Front Desk professional. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental office.Responsibilities:Patient Relations: Greet and...


  • Springfield, Massachusetts, United States Specialized Dental Partners Full time

    Job Title: Dental Front DeskJob Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Dental Front Desk professional. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.Responsibilities:Patient Relations: Greet and...


  • Springfield, Massachusetts, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our fitness center.Key ResponsibilitiesMember...


  • Springfield, Massachusetts, United States Caring Health Center Full time

    Job Title: Front Office Operations AssistantCaring Health Center is seeking a highly skilled and organized Front Office Operations Assistant to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our facilities.Key Responsibilities:Collaborate with the Medical Practice Manager, Senior Front...


  • Springfield, Massachusetts, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness clubs.Key ResponsibilitiesMember Services:...


  • West Boylston, Massachusetts, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Representative to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer...


  • Springfield, Massachusetts, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our fitness center.Key ResponsibilitiesMember...