Customer Service Ambassador

1 month ago


South Yarmouth, Massachusetts, United States Planet Fitness Full time
Member Services Representative

At Planet Fitness, we're committed to providing an exceptional experience for our members. As a Member Services Representative, you'll play a key role in delivering this experience.

Key Responsibilities:
  • Greet members, prospective members, and guests with a friendly and welcoming demeanor.
  • Handle all front desk-related activities, including answering phones and assisting callers with a variety of questions.
  • Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
  • Check members into the system and provide assistance as needed.
  • Take prospective members on tours of our facilities and showcase the benefits of membership.

We're looking for a team player who is passionate about delivering exceptional customer service and is comfortable working in a fast-paced environment. If you're a people person with a positive attitude and a strong work ethic, we'd love to hear from you


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