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Senior IT Infrastructure Specialist
1 month ago
We are seeking a highly skilled and experienced Sr. Systems Engineer to join our team at O-Lux Technologies. As a key member of our IT infrastructure team, you will be responsible for providing top-notch field support and technical expertise to our clients across the Chicagoland area.
Key Responsibilities:
- Provide hands-on technical support for desktops, laptops, printers, and other computer peripherals, including troubleshooting and resolving hardware and software issues.
- Design, implement, and maintain business LAN and WAN setups, ensuring seamless connectivity and optimal network performance.
- Collaborate with clients and management to identify and resolve technical issues, providing clear and concise communication and documentation.
- Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve our clients' IT infrastructure and services.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple deadlines to ensure timely completion of projects.
Requirements:
- 6-8 years of experience in IT infrastructure field support, with a strong background in desktop and server support.
- Hands-on experience with anti-malware and anti-virus software, as well as knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, management, and team members.
- Ability to lift and move computer equipment weighing up to 50lbs, with a strong focus on safety and ergonomics.
Preferred Skills:
- Experience with firewalls, VMware, servers, SAN, Veeam, and multi-tasking.
- Strong knowledge of desktop and server support, malware removal, and networking.
- Ability to work in a stressful environment and adapt to changing priorities and deadlines.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you