Bilingual Restaurant Operations Supervisor
2 weeks ago
The Bilingual Restaurant Operations Supervisor plays a crucial role in overseeing the daily functions of our vibrant sports cantina. This position involves recruiting, training, and mentoring team members, ensuring a cohesive and efficient work environment. The supervisor will also manage financial aspects, including inventory control, food ordering, and labor management, while prioritizing guest satisfaction.
Key Responsibilities- Maintain Company Standards: Uphold service levels to enhance sales and reduce costs across food, beverage, supplies, utilities, and labor.
- Financial Management: Ensure all financial documentation, including invoices and payroll, is completed accurately and in line with company policies.
- Sanitation Compliance: Enforce health and safety regulations for food handling and cleanliness, adhering to all local, state, and federal laws.
- Quality Assurance: Guarantee consistent high standards in food preparation and presentation.
- Professional Image: Maintain a clean and professional restaurant environment, including adherence to uniform and appearance standards.
- Security Protocols: Implement security measures to safeguard employees, guests, and company assets.
- Shift Management: Oversee daily operations, including decision-making, scheduling, and planning while ensuring product quality and service standards.
- Guest Relations: Provide exceptional service, addressing complaints effectively to convert dissatisfied guests into loyal customers.
- Complaint Resolution: Investigate and resolve issues related to food quality and service.
Applicants should possess:
- 3-4 years of experience in restaurant management.
- 2-4 years of experience in a high-volume bar or restaurant setting.
- A valid Liquor License certification.
- A Food Manager Certificate.
- Fluency in both English and Spanish.
- Availability to work during peak times, including holidays, nights, and weekends.
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