Customer Service Specialist

2 weeks ago


El Paso, Texas, United States U-Haul Full time
U-Haul Offers:
  • Career stability and opportunities for advancement.
  • Mindset App Reimbursement, Gym Reimbursement Program, Health insurance & Prescription plans, Paid holidays, vacation, and sick days, Life insurance, MetLaw Legal program, MetLife auto and home insurance, Discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, Dental & Vision Plans, Business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, Dave Ramsey's SmartDollar Program

Customer Service Responsibilities:
  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
  • Other duties as assigned.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Estimated salary: $40,000 - $60,000 per year based on location and experience. A $100 hiring bonus is also offered, as well as a $300 cash bonus paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. This position offers on-the-job education and training to help you succeed in your role.



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