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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Physical Therapy. As a Patient Service Specialist, you will play a critical role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.
Key Responsibilities- Patient Registration and Scheduling: Register new patients, schedule appointments, and provide information about what to expect during their visit.
- Communication and Coordination: Regularly communicate with patients, providers, and other stakeholders to ensure seamless care coordination.
- Insurance and Billing: Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
- Patient Support: Provide patients with pertinent information about their next appointment, respond to requests for information, and offer support as needed.
- Education: High School Diploma or equivalent required.
- Physical Requirements: Ability to walk, stand, bend, and reach consistently throughout a work day/shift; ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics; ability to carry office supplies up to 10lbs; visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction; ability to speak and hear sufficiently to understand and give directions.
Select Physical Therapy is committed to providing exceptional care and service to our patients. We are an equal-opportunity employer and welcome applications from qualified candidates who share our commitment to excellence and patient-centered care.
