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Patient Service Representative
2 months ago
We are seeking a highly skilled Patient Service Representative to join our team at Pediatric ENT of Oklahoma. As a key member of our staff, you will be responsible for welcoming patients, assisting with check-in and check-out processes, and providing exceptional customer service.
Key Responsibilities- Welcome patients to the facility and ensure a smooth check-in process
- Assist patients with scheduling appointments and follow-up visits
- Answer incoming phone calls and respond to patient inquiries
- Process payments and manage office visit transactions
- Review referrals and ensure accurate documentation
- High School diploma or equivalent required
- Intermediate computer skills in Microsoft Office and database systems
- Excellent customer service skills and ability to work in a fast-paced environment
- Referral and phone experience preferred
- Bilingual skills highly recommended
- Two or more years of related medical office experience
We offer a competitive salary and benefits package to the right candidate. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
