Senior Claims Specialist
2 weeks ago
As a key member of our team, the Complex Claims Analyst plays a vital role in the evaluation and management of intricate claims. This position is integral to ensuring that our clients receive exceptional service and that claims are handled with the utmost professionalism.
About Us
The RiverStone Group is a reputable third-party claims administrator dedicated to providing innovative solutions in the insurance sector. We pride ourselves on our commitment to excellence and our ability to tackle diverse claims with unique challenges.
Work Environment
At RiverStone, we believe in fostering a supportive work culture that values work-life balance. Our employees enjoy a range of benefits, including flexible work arrangements, comprehensive health plans, and wellness initiatives. We are committed to creating an inclusive environment where everyone feels valued and inspired.
Key Responsibilities
As a Complex Claims Analyst, your primary responsibilities will include:
- Reviewing loss notifications and assessing coverage.
- Establishing appropriate reserves and investigating claims.
- Developing strategic approaches to claim handling, including litigation strategies and expense management.
- Collaborating with team members to create innovative solutions for complex claims.
- Delivering outstanding customer service to both internal and external stakeholders.
Qualifications
The ideal candidate will possess:
- A minimum of 3 years of experience in handling complex claims.
- Strong analytical skills and the ability to evaluate intricate coverage and liability issues.
- Excellent communication skills, with a focus on clarity and conciseness.
- Proven negotiation skills and a commitment to superior customer service.
What We Offer
RiverStone Group provides competitive compensation packages, exceptional health benefits, generous paid time off, and a commitment to diversity and inclusion. We support our employees through various initiatives, including a company-matched 401k and employee stock purchase plans.
Diversity and Inclusion
We are an equal opportunity employer and welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or veteran status.
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